Argos Rugeley

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Reviews

1. Linda Martin ★★★★★

   Clean tidy parking and nice staff

   almost 2 months ago
2. Jimmy Man ★☆☆☆☆

   Very poor experience – unacceptable behaviour from management I am extremely disappointed with the way my family was treated at the Argos store in Rugeley. The manager, Tania, was shockingly rude and unprofessional. She was shouting at my wife in front of our children while all we were trying to do was return an item that had not been used. There was absolutely no reason for this behaviour. My wife was left very distressed and humiliated. A manager should lead by example, remain calm, and treat customers with basic respect-especially in front of children. This was the complete opposite. To be clear, we later went to a different Argos store where we were treated normally and respectfully, and the staff there apologised for the situation. This shows that the issue was not the return itself, but the way this particular store is being managed. This store urgently needs a management review, as no customer should be spoken to or treated in this way. Based on this experience, I would strongly caution others before visiting the Rugeley Argos.

   almost 2 months ago
3. Matthew ★★★★★

   Odd negative reviews. People always helpful and friendly to me. As in life, Maybe you reap what you sow ...

   almost 2 months ago

1. Maisie Gray ★☆☆☆☆

   Visited the other day, customer service was unwelcoming. I was appalled by the level of judgement as soon as i walked through the door. The lack of assistance was unbelievable shocking, along with the workers lack of consideration of any customers presence. I will no longer visit this argos, based on how I was made to feel.

   almost 7 months ago
2. Diane Skivington ★☆☆☆☆

   Stillwaiting.for my dog toys.said to collect on Saturday. Then had a text saying there has been a delay. They shut at 7.and still haven't had a reply. If l don't get my order today. I'm not going to be happy. Plus I have paid for them.

   1 year ago
3. T Roberts (Tay) ★☆☆☆☆

   Impossible to leave feedback anywhere else so it's going here. Placed an order that said would be available to collect right away. As soon as payment was processed this changed to 4days time for collection. And of course they can't transfer the order to a store that has stock even if it means me traveling further. So now it's a 15 day wait for a refund and I've had to pay out again to get the item somewhere else. There really needs to be an expedited refunds process for situations like this were the business is at fault! Also the automated service on the phone lines is terrible, it took me 5 attempts to get through to a person!

   almost 3 years ago

1. Dincan Tomlinson ★★☆☆☆

   Small store with relatively little stock compared to virtually all other Argos stores. Probably just about acceptable / suitable for a small ex-coal mining village such as Rugeley, if you accept minimal standards, but not much good for anyone else other than the nearby locals. Extreme reluctance to refund anything that is faulty and needs returning regardless of warranties !! Staff quite surly, if not entertaining.

   almost 3 years ago
2. Bryan Powell ★★★★★

   Sound really helpful team. Very friendly and welcoming even when you return a product that doesn't work or has failed during the guarantee period.

   almost 3 years ago
3. Anne Bagshaw ★★★★★

   Looked online, product in stock. Clean and tidy store, easy to pay, no issues

   almost 3 years ago

1. Sandie Stevenson ★★★★★

   Fantastic, helpful kind team at Rugeley Argos, nothing to much trouble ,and even though computers were playing up,they Special mention of Fiona who carried my purchase to my home near,by and refused any thanks by way of a tip.persevered to help me.

   almost 3 years ago

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