Well Pharmacy

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Reviews

1. Lynda Riches ★★★★★

   No issues & no queue! Even offered a blood pressure check whilst I was there.

   almost 6 months ago
2. Tanya Pawsey ★☆☆☆☆

   Robbed my money! I’ve just made a purchase and the cashier pressed the green button to take a donation without my permission. No charity mentioned, no questions asked, he just took it for God knows what! He didn’t offer a receipt either. Will never return.

   almost 7 months ago
3. Caitlin Gathergood ★★★★★

   After a terrible experience with another WELL pharmacy today causing a considerable amount of stress and anxiety, I popped in to the Wymondham store for some advice. I was met by a blonde lady who with no unnecessary questions asked, found my prescription online and dispensed it for me there and then. This positive experience really did make all the difference for me today. Will be using for all prescriptions in the future. Thank you!

   almost 7 months ago

1. Steve Clarke ★★★★★

   My wife and I have always found the Pharmacy excellent especially the blond lady Louise who works there she is always very kind, friendly and helpful, we wish there were more staff in the shops in town like her.

   almost 9 months ago
2. Richard “Fozzy” McLaren ★☆☆☆☆

   Absolutely the worst pharmacy I've ever known. I have had the same prescription for around 15 years and in that time I have used different pharmacies. There is some kind of problem approximately 1 in 4 times when I go to collect my prescription. Either they don't have enough of my medication (even though my script is regular) or they don't have a pharmacist, so they're closed. Today is a new problem though.....There was a note on the door saying "We closed because we're waiting for our locks to be changed" Bizarre, just bizarre. Take my advice, go somewhere else.

   1 year ago
3. Linda Elliott - George ★★☆☆☆

   There are accasional times, when I can walk in and service is provided. Too many times it is haphazard or prescription items incomplete. Today was expecting two items (sent from Dr's 11 days previous) When home I found only one item in the bag. I tried every five min for two hours and phone rings unanswered!! This is not acceptable. If staff are too busy to answer the phone, they need another method of communication, message or e-mail from the web site? Seriously considering changing chemists. We usually wait until we get a phone message that medication is ready to collect. Too many new staff coming and going.

   almost 3 years ago

1. Helen Livesey ★☆☆☆☆

   I ordered 4 items via GP to go to Well to be dispensed and delivered, 2 items arrived after 4 days, the other 2 arrived 20 days after ordering . Annoyingly they were all dispensed on the same day so the late arriving 2 must have been hanging around somewhere, the packet looked crumpled. I am aware that local staff are working very hard but are not being provided with a full complement of staff or any much needed support. Sadly I must move pharmacy for more reliable service. The owners of the ‘Well’ pharmacy chain are putting peoples lives at risk, we don’t take these tablets because we like the taste!! We take them because a GP thinks we need them.

   almost 3 years ago
2. Lisa Townsend ★★★★★

   Hard working, caring dedicated staff, be kind to them, it may look an easy job but I know its not. They have always been there supporting the community throughout the pandemic etc. so please cut them some slack, its not their fault that they haven't always had the support needed from head Office.

   almost 3 years ago
3. Ais Ske ★☆☆☆☆

   One after another disappointing visit to the pharmacy Well in Wymondham. AVOID if you can. Went to pick up prescription and luckily none was there. 3 ladies behind the cashier did not react that I was in there. I waited few minutes but 2 ladies was just chatting, so I said 'hi, I just came to pick up prescription' Elder lady took my prescription and disappeared. After waiting 10 minutes, I said 'I am sorry, how long it will take' - no reaction. Work speed-0. Then I asked again as I have my disabled child waiting in the car. Surprise, another lady came to see me quickly and found my medicine within hand reach in seconds. I did not say anything but the older lady sheepishly went to hide. Why would you do that? Pretending that working?

   almost 4 years ago

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