New Look

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Reviews

1. Claire ★★★★★

   Always a good selection when I go in. Staff are friendly and really helpful. Always will have a chat and help you out. Never had any issues.

   almost 2 months ago
2. Maisy Whittle ★★★★★

   Lovely staff clean changing rooms good selection good prices good quality favourite store

   almost 4 months ago
3. Maggie Spooner ★★★★★

   Great to have a large local New Look. Plenty of staff to ask for help and a tidy store too which isn’t always the case elsewhere. Poppy helped my niece with finding shoes and ended up buying her 2! I will say that don’t moan at the staff re paper free receipts it’s a company policy and I was embarrassed to see a younger member of the public giving the man on the till a hard time! Great store idea for giving someone a gift card.

   almost 9 months ago

1. Maggie UK ★★★★★

   Big store which is great as there are not many New Look around UK and many have been closed, please keep it open! I love shopping there. I don't really like the fact they now they only do e-receipts which can cause issues but this is a New Look thing. My internet connection wasn't working when I made a initially purchase and then realised afterwards that my student discount was not put in by one of the staff members or perhaps a glitch. I went in the following week and one of the staff members kindly sorted this out for me. Erin showed me 5* customer service and made my shopping experience good and will definitely be coming back for that reason. Thank you Erin. :)

   1 year ago
2. Zoe Grant ★★★★☆

   They have some really great clothes in here but I've found the sizings to be very odd. They do stock other designers ranges so that may explain it somewhat. The value for money varies greatly too. I've bought some great pumps there for £10 which have lasted and I've gone back for more. However I found the cost of some of their casual wear to be overpriced.

   almost 2 years ago
3. Saffa C ★☆☆☆☆

   Staff are so lazy, opened the store late and did not know how their returns worked. Very poor customer service at new look eden centre.

   almost 3 years ago

1. Hammad Siddiq ★☆☆☆☆

   Staff members don’t care about long queues at checkout.

   almost 3 years ago
2. shana dasilva ★★★☆☆

   I like this shop, but its abit hit & miss and just now its miss. Also the clothers are to spread out so its hard to put an outfit together.

   almost 3 years ago
3. Foodie Babe ★☆☆☆☆

   Had an item to collect. The website said the store closed at 8 pm on Thursday. I arrived at 6:15 the doors were closed. I called the number on their page whilst waiting at the store and they refused to allow me to collect the item even after realising that they had the incorrect time which was updated 3 weeks ago according to the web page. They can keep it. They've just lost another customer

   almost 4 years ago

1. Daisie Godsell-Tagg ★★★☆☆

   New Look have a range of clothes most sizes are accurate. I love browsing around the different areas and looking at the different styles. The staff are friendly and can be helpful. Social distancing measures are good and updated regularly too. Hand sanitiser available at the front door too.

   almost 5 years ago

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