Axminster Tools - High Wycombe Store

Photos

Reviews

1. London Joinery Services Limited ★☆☆☆☆

   I am not usually someone who leaves negative reviews; however, this experience was very disappointing and awkward. I booked an appointment over the phone for a CNC machine demo at the High Wycombe store. After a 2-hour drive, we arrived and spoke to a staff member at the counter, who told us the person responsible would be with us shortly. After half an hour of waiting, we asked again how much longer it would take. Eventually, it became clear that the person who was supposed to do the demo was busy explaining the function of clamp tools to a lady customer. In total, we waited around 1.5 hours in the store, repeatedly following up, and finally, the person came to us—without any apology. Instead of showing us the CNC machine we had booked to see, he started demonstrating a shaper router, even though we had clearly said we came specifically for a demo of the i2R CNC Router. At that point, he told us he didn’t even have the correct router bit to carry out the demo. This experience made me realise why some brands become more popular than others. Unfortunately, Axminster, I was ready to buy, I drove 2 hours to your store, and this is how I was treated. Sadly, I will not be returning as a customer.

   almost 5 months ago
2. matt butler ★★★★★

   Excellent customer service, very good range of hand tools, power tools and machinery

   almost 5 months ago
3. Christian Gleissner ★★★★★

   By far the the best UK business for high quality carpentry tools. Truly magnificent, huge store with great layout. Plenty of Veritas saws from Canada and Kirschen chisels from Germany. Lots of supplies for routing, planing, turning, and any other way of manipulating wood that exists. Dust extraxtors and very large table saws are also on offer. If you enjoy carpentry and woodworking, simply forget what companies like Screwfix or Toolstation offer in this respect and head straight here.

   almost 2 years ago

1. Andy A ★☆☆☆☆

   Unfortunately, nowadays, nothing is UK-made, including Axminster Tools. We all look for Chinese replacements and want to support our manufacturers, but ordering right from China is simpler as everything ends up produced there with extra UK charges. We ordered a milling machine that costs between £600 - 700, but when I wanted to replace an engine, which didn't last long, I was charged £630 just for the part. The part's origin is China, so what is British-made except for the profit generated? I would be okay with having Chinese-made, but the company positions itself as British-made, and besides, it can't even supply spare parts for a reasonable price. When we ordered something from China, we at least had the parts replaced for an affordable price.

   almost 2 years ago
2. John Higgins ★★★★★

   Great tool shop with a very wide selection of hand and power tools and accessories. All the staff are friendly and knowledgeable.

   almost 3 years ago
3. Ivan Lovegrove ★★★★★

   Exceptionally knowledgeable, helpful and patient individuals who went over-and-above the call of duty

   almost 3 years ago

1. Hannah Wild ★★★★★

   Never knew this place was here! A brilliant store which is well laid out and plenty of space. There's a huge range of tools and some different options. The staff are super friendly and there's free parking!

   almost 3 years ago
2. Paul Atkins ★★★★★

   Excellent experience today I'd just bought a woodturning lathe and with it comes a two hour session to introduce you to how to use it. Extremely competent instructor taking you through everything you need to get started. The tools you need, how to sharpen them and what they are for and how to use them. If you've not used a lathe before like me and want one these two hours are well worth their weight. I feel confident to go it alone now. Look what I made (partly). I'd recommend this to anyone starting out.

   almost 3 years ago
3. Cray Zee ★★★★★

   I visited Axminster High Wycombe for the first time a few weeks ago to learn about Wood Turning, my son's new interest. The staff was super helpful and friendly, but Talhah deserves a special mention; he took us through the demo session and was super patient with us. I cannot recommend this store highly enough.

   almost 4 years ago

FAQs