Construction tools store in Reading

“Very friendly and helpful staff that gave a 5 star service”

“Great place, lots of choice, helpful staff.”

“Always great service here and helpful staff. Prices are competitive. The staff all appear to have an interest in woodwork (unlike most large chains that just have people there that know very little about what they've selling) and are happy to share their own experience/opinions on what would be best for each individual”

“Good value hire, easy to do and delivery for a cost is a bonus. We had to store the machine for a couple of extra days as pick up wasn't completed when advised, which would have been an issue if we were waiting in for it to be collected (thankfully we didn't!) delivery driver and staff on the phone were all friendly and would hire from here again”

“Very helpful on the day . Unfortunately didn't have the part I needed.”

“ignore halfords, homebase, all the big internet chains, these guys know what they're talking about. I came in to get a specific drill bit to drill out an M8 stud, they were friendly enough to talk about why i was in, then actually recommended one even more appropriately sized and knew exactly why it was that size and what it was for. In the modern world of internet sites, and big chain stores, this kind of expertise, customer service, and stock on the shelf is actually very rare. They got me out of a fix. Apart from that it's an aladdins cave, and anyone who fixes their own car, could easily spend thousands in there.”

“Excellent customer service, very good range of hand tools, power tools and machinery”

“Fab service, really friendly staff. Especially a big shout out to Karen and Katie! Really lovely and helpful :)”

“Been using Toolstation for some years and the staff are always helpful and courteous. Products are good quality. The only criticism is that you don't receive a text when the item you have ordered us in. You take a chance. Thus is not the fault of the staff in store but the ordering system itself. Will continue to use them.”

“A great pleasure to do business with staff at G&S. I dealt mainly with Ian who could not do enough to help me choose the right items for my Shower room and Cloakroom. Despite my ditherings, deliberations and mind-changes, Ian has always been patient, understanding, helpful and cheerful - a rare experience in today's nonchalant attitude by shop assistants. Ian is a priceless asset to G&S.”

“Great Service.I have been to a few places looking for someone to help me understand what exactly I was looking for. I just had a picture in my phone.The person that served me was really patient and truly helped me. I highly recommend, plus they have a really good price!”

“Very well stocked shop with a very friendly management. The sell amazing air fresheners called VIP,that are perfume based. Amazing product. Try it”

“Very helpful staff, even when I am less so. Friendly, informative, and know their stuff.”

“Shout out to Ben and Adam who looked after us during the renovation of Happy Trails Play Nursery in Shinfield. Good prices, fast deliveries, friendly service - always making the impossible, possible. We are very grateful that you worked alongside of build team to help finish things at Old Hall Works, Shinfield.”

“Extremely helpful staff at the counter and a very attractive display with safety marking on the floor. Excellent!”

“Benchmarx is brilliant, so much choice well displayed. The staff are very helpful and knowledgeable, thank you.”

“Gone here more than once. Find store navigation a bit confusing. A couple signs to label areas would be very useful. (It’s not hard and can be 3d printed for free, but makes a huge difference.) Overall excellent store with helpful workers.”

“Staff are helpful and very knowledgeable! Graham always goes the extra mile to help. Simply great”

“The young lady serving me was kind enough to take a heavy saw to the shutters to allow me to put it straight in the boot.”

“The whole process, from ordering to delivery, was smooth and efficient. Our items arrived earlier than expected and were placed exactly where we requested without any issues. Lee was extremely helpful in finalising my order – we truly appreciate his support!”

“Great customer service and super fast delivery. Wide range of high quality products”

“Great place with trade point card straight in get what you need staight out staff are frendly and helpful All good”

“Afternoon Elaine, Just wondering if you opening up in March. Just wondered if you close in January for a 'sabbactical', but I think Wokingham Tools has been closed in February. Just wanting to plan to collect the jet washer you have ordered and rang to say had arrived. Hope everything is o.k. No rush, just let me know. Mr.J.Large (Hampshire)”

“Helpful guided me well on my maiden visit”

“Bought a Dewalt charger as it was the best price I could find and I'm not disappointed with the service I received. Very fast delivery and good communication with a nice courteous email to check I was happy after the item arrived. Would definitely recommend.”

“Great range, they had padstones in stock that no other merchant had. Massive range of lintels too, the chap at the counter was happy to give me some techinic spec on the pad stones to keep the architect happy, plus I got free pens, every body needs free pens! Look forward to dealing with them more often going forwards.”