Hardware store in Reading

“They have everything in the world in this shop! And they are very helpful”

“The thing about this shop, is the service and the fact that in this store is you can buy what you want/need in most cases. Well worth a visit. Not enough shops like this about now. If you need/want anything, check out this place FIRST.”

“I believe they've thought of everything here. A fabulous Aladin's Cave of everything you didn't realise you needed, there really is everything from hardware, to gardening to pets, to knitting, to crafts, cards, and snacks. Add in the wonderful service and encyclopedic knowledge of the staff and you have the perfect shop for pros, amateurs and emergencies, as well as a lovely place to see what takes your fancy. Altogether a brilliant store that I will definitely go back to.”

“Fab service, really friendly staff. Especially a big shout out to Karen and Katie! Really lovely and helpful :)”

“Been using Toolstation for some years and the staff are always helpful and courteous. Products are good quality. The only criticism is that you don't receive a text when the item you have ordered us in. You take a chance. Thus is not the fault of the staff in store but the ordering system itself. Will continue to use them.”

“Great shop run by a great man,if he doesn’t have it which is very rare from a half in screw to a 10 ft ladder he has it plus a key cutting service & he will guide you to another outlet if he’s hasn’t got what you want”

“Very good shop with a great range of products. Friendly staff. Competitively priced. It has that great hardware shop smell. Very homely feel as well.”

“Fair prices. Very helpful guy in charge. Has all sorts of odd things that are hard to find normally.”

“Shout out to Ben and Adam who looked after us during the renovation of Happy Trails Play Nursery in Shinfield. Good prices, fast deliveries, friendly service - always making the impossible, possible. We are very grateful that you worked alongside of build team to help finish things at Old Hall Works, Shinfield.”

“Extremely helpful staff at the counter and a very attractive display with safety marking on the floor. Excellent!”

“Gone here more than once. Find store navigation a bit confusing. A couple signs to label areas would be very useful. (It’s not hard and can be 3d printed for free, but makes a huge difference.) Overall excellent store with helpful workers.”

“The young lady serving me was kind enough to take a heavy saw to the shutters to allow me to put it straight in the boot.”

“briliant joinery merchant would recommend to all kitchen installers”

“Great place with trade point card straight in get what you need staight out staff are frendly and helpful All good”

“Helpful guided me well on my maiden visit”

“I ordered a kitchen 3 weeks ago, it arrived within the date given, the customer service from Howden has been amazing since thanks to Jacek, Gary and Dan all have been fantastic. I highly recommend using Howdens if you are looking for a new kitchen.”

“Always have our things never have to worry.”

“Quality mobile repering excellent five stars”

“One of the most friendly and helpful staff, I have ever encountered when returning "surplus to requirement" equipment in comparison with other stores. I did not have the receipt, but the manager sorted out the transaction within minutes with a full refund. Quality professional tools at competitive prices. Brilliant, honest service. Thank you.”

“Always lovely, helpful, cheerful staff”

“Great staff, entered the shop for the first time staff were helpful and friendly and located all the items I needed.”

“Brilliant shop. Very friendly and knowledgeable staff. Good atmosphere. I don't know if they still do it, but you used to be able to buy a bag of floating bird feed to take down to the river nearby, sold in a paper bag for a £1. I highly recommend Homecrafts in Caversham. ***EDIT*** It's still a brilliant shop. Floating bird food is now £2.50 in a paper bag to go feed the river or pond birds. You can buy a sack for £8. There's a good selection of bird food towards the back of the store or in plastic buckets inside the store, towards the front. There was a cheerful, helpful chap serving today (Thursday) in the shop. I had a little wander about while I was in there. It's such a great shop. There are so many useful products.”

“Have used Dads Shop many many times. Always helpful, if they haven't got something, they get it in usually by the next day, however, this place is like the Tardis!!! Caters for virtually everything that you need, and if they haven't got it in stock, as I say, they can get it for you. Staff are always knowledgeable, helpful and friendly”

“Brilliant little hardware store that has almost everything you might want. Staff are very helpful and go out of their way to find what you need. You can even buy loose washing up liquids, vinegar etc, just bring your own container.”

“Got looked after very well by Pete. My first visit so I wasn’t too sure about product codes and click and collect procedures. Pete was patient and polite and looked up what I asked for and dealt with me very efficiently. I will be back to buy more things when the need or opportunity arises, Cheers, Paul”

“Easy to order online and then pick up from store, next day. The store staff were really helpful in advising me about the product (LED light tubes) and the price was very competitive. Great service.”

“Amazing customer service. Our car had broken down after purchasing some items. One lovely gentlemen who works for toolstaton offered to lend us some junk leads but unfortunately no one could jump us. We got hold of the AA. He wait. He then came out and offered us a coffee whilst we waited. He deserves some serious recognition. He went above and beyond.”

“Joe was a great help to me! I had pretty much no idea what I needed and he was able to give me advice as well as point out what I needed. He was very professional and his knowledge was exceptional!”

“Tom and the team give fantastic customer service and are very quick to find what you need. This store in particular stocks the majority of the catalogue and always has alternatives available. Has car parking for a few cars but tend to park in the empty unit next door. Always helpful and make buying bits and bobs that much easier. With larger items they help take it to your car aswell.”