Hardware store in Wokingham

“I found the staff to be extremely diligent & knowledgeable, hence they were able to explain to myself the precise requirements & find me the relevant appliances for my lamp & lights. I much appreciated their time, patience & support over a number of matters, including instructions regarding the appliances & the use of the internet.”

“My Howdens door handle had broken. Taking it apart it was a simple broken spring. Brought the handle here to talk to Howdens staff about it. Staff located a new handle pack that fits exactly from elsewhere in the uk. Next day delivered it to this store for picking up. I’m very happy. Previously I had almost given up the search for an exact replacement elsewhere, until I remembered I had originally bought them from Howdens and gave them a try.”

“Always great and friendly service designed for the trade and the experienced DIY enthsast. Very good service to all family members. Suitable to take young children, but would still recommend using the click and collect for inexperienced users.”

“Some of the best customer service I have ever had. Whent in with my 2year old and she ended up crying because we left. A team that deserves to ve reward for their services. Up until today I had never used jenson but will do from now on”

“So helpful and always a smile, if they don't stock it and can't order it in, it doesn't exist.”

“Great customer service by the two mature ladies who work I. customer service. They helped me to find three tins of paints I wanted. They really made me happy. Thank you! Shame about the tall fella who works in the paint section. He was the least bothered about my enquiry and made me feel a right idiot by telling me the paint I wanted didn’t exist. Nevertheless, there are some good people out there.”