Hardware store in Southampton

“This is the best shop! It's a joy to go into it. The staff are amazing, so knowledgeable, cheerful and helpful. Nothing is too much trouble. If they haven't got it they try to order it. During the pandemic they set an example on how to adapt, it was flawless..... if only other shops could be like this!!!!”

“My family have been using this shop for many years. Chris is a great bloke, and is always around to help find what you need. The shop is well stocked, and prices are great.”

“You’ll find almost everything in this place. Most helpful staff . Just the best !”

“Went in here to get a spanner set that was on offer. Fantastic service.”

“My nan and I come in regularly here, friendly staff always ready to help and they have almost everything you could need. The wool and supplies is also a great bonus too. Best place to get budgie cuttle fish too. Thanks to all the staff :)”

“Leah was outstanding today with her product knowledge. She helped open the account for me showing helpfulness and excellent customer service. Will be a regular customer of this store.”

“It was surprisingly easy to buy what I wanted. There were available parking space and friendly staff.”

“Sarah and katlyn are superstars Verry helpful and made sure I got everything in needed just what you want when doing a big order! Thank you again”

“I can’t believe how much of a range of things they have in the shop. Felt welcome by the staff and the owner of the shop is a roofer i couldn’t believe my luck. Its like Aladdin’s cave in there. Literally everything I couldn’t think of inside.”

“Just had my delivery of 3 bags of shingle & really have to say that the driver was great & soooo helpful & was able to place the bags exactly where I wanted them. Nothing was too much trouble for him so Driver you are a great ambassador for your company. Counter staff were great when I placed my order too. Very happy helpful & polite so thank you Jewsons Totton”

“Stan was a great help and full of useful advice, nothing was too much trouble.”

“Loved it. The Manager was very professional and accommodating as I am from SA and use different terminology for products. He was quick to know what my requirements were and left totally satisfied with my requirements.”

“I would like to thank Simon Cannon , from the thornhill branch , just off of Bursledon road. When he delivered my plasterboard sheets , he could not have been More helpful. He helped me lift them inside and exactly where I needed them. Being in business myself , this is the service that is all to few nowadays. Simon is a credit to the company , thank you again for your hard work and help Simon , Kindest regards, Steve Barrett.”

“probably the friendliest branch in Hampshire, idk if I just popped in on a particularly pleasant day, but everyone seemed to be having a great time! it's always a boost when you've popped out to buy a replacement to something you just broke, and the chap behind the counter is cheery and helpful they gave me a few options of things to buy, one I could get immediately, or one I'd have to wait for as well as the knowledge the one with wait isn't in stock at nearby branches, lest I wanted to have a wee pootle in the van good experience, would recommend”

“Normally have most of the stuff i need, and staff are helpful”

“Popped in earlier today and staff where very helpful finding what I was looking for, very friendly good interaction, exactly what a shop should be”

“Fantastic little hardware shop. Only place I know of where you can buy things like nuts, bolts and washers individually. The staff are friendly and helpful too”

“Got a key cut here great owner would 1000% recommend”

“What a fabulous place to have nearby. Great owners, friendly, approachable,knowleagable and nothing was too much trouble. Would definately recommend.”

“Just what an old building needs - a good bit of TLC and DIY. This store supplies both in bucket loads. Stocked with just about everything and anything the doer upper could wish for. So nice to see such places still exist. Must dash out for that must have missing washer.”

“excellent service, and cheaper than my local store, Item was well packed too. very impressed and will certainly use them again”

“Very good place. Lots of products For home improvement.”

“Amazing customer service. Staff were so helpful and knew exactly what I needed. Really top service. Thank you!”

“Great place to shop and very friendly staff”

“Always a great experience using our local Screwfix branch at New Milton. I have been trying to source particular radiator sizes. Kim at New Milton branch phoned me directly to discuss possible solutions after I had mentioned my project. As usual she was most helpful and today on visiting the store to place an order, sorted out a number of credits for me. Really great service!”

“They are a good hardware shop like they used to be years ago, selling anything from grow bag stuff to potting compost for the garden. A good all round hardware shop.”

“I have used Elliotts (Portsmouth branch) for many years. The service they offer is exceptional. The staff offer superb customer service and are always on hand for reassurance and knowledge when I need it. Well priced and honest company. Five stars!!!”

“I have been using Elliott’s for the last 5 years now and the customer service is outstanding. All the staff are very knowledgeable, kind, and helpful. Special mention to Millie blackman who deals with all my accounts and is always happy to help with anything I need. She is a real asset to Elliott’s and the team she works with.”