Hardware store in Southampton

“Served by Reece today, real old fashioned customer service and very very helpful, an asset to Tool Station”

“The staff in this store are very helpful. The battery for my Titan Strimmer died after just under a year since purchase. I explained this and the supervisor Carl, without hesitation offered to replace not only the battery, but an entirely new unit in its unopened box! You cannot beat that kind of customer service. Thank you.”

“Always great friendly service. On the two visits I made David loaded an external door to my car and gave me great follow advice on wood treatment materials. Love Totton Timber, quality materials and best service.”

“Fantastic patient and helpful team working on Sunday 15th Sept 2024. Thank you again for your help and tolerance with a diyer at the end of their teather with a shower”

“Great service - don't have to be in the trade - and the staff are very helpful. Can be busy at times with only a small waiting area, but the staff work hard to ensure you don't have a long wait. Lots of items in stock or available next day.”

“Fantastic shop, always has what I need”

“We went to visit Carter's for the first time and from that first experience we would recommend them to everyone. We had a little knowledge about robotic mowers but having spent time with James we purchased a Segway Navimow. We took it home and set it up ourselves using the app. We then went to a bbq at friends and had great delight checking it's progress as it cut our grass!! Brilliant service from Carter's.”

“Easy to get to and helpful staff. Good parking too.”

“Fantastic staff, always ready to help, great prices. My account is handled by Lou and I couldn’t be happier with her service. Management Dan, Sammy, Richard and the yard lads Luke and his team.”

“Always a great service, staff are helpful and friendly. Yard is kept tidy with good stock, yard guys always ready to help us load up in a rush! Thank you everyone at TP christchurch.”

“Very polite staff and a very good range of stock the staff are very helpful and easy to talk to would highly recommend”

“After being recommended by a friend, I sent the guys at Sallco my Hitachi router for repair. There was good communication throughout explaining the issue and the giving a price to fix it before the work was carried out. Just a week or so later it was returned as good as new. I'm so pleased, I'm going dig out all my old knackered tools and send them all for repair. Lets see how they get on with them!?? ; -) thanks again.... good job!”

“Fantastic friend service, lots of different ways to order and pay. They seem to have most things in stock, if not they get in for next day delivery or collection. I use the click and collect service which makes it a plesent and very easy shop to use.”

“Update January 2024 Screwfix asked for a review and then declined it, so here it is: "Out of date Alcohol Free Hand sanitiser. Ordered click and collect, went to pick up the 4 I had ordered, all 6 months past the expiry date, they checked the shelves, they were all out of date, despite just arriving in the store. They tried to tell me the expiration date meant you could still use it for a year past that date, "because you can with paint". They put them back on the shelves despite being out of date and in completely different bottles. Usually Screwfix are absolutely brilliant, but I wasted fuel on not just one trip to get there, but a return trip, because luckily I noticed before I got out the van, so had to return them, in rush hour, in the pouring rain, wasting yet more fuel!" And my wheelchair got soaking wet! Previous review: Love Screwfix, usually greeted with a smile, very knowledgeable, extremely helpful staff, love the app most things are in stock, or delivered in a day or two, ordering online or through the app, with store collection saves a lot of time, on the majority of things they are the cheapest, I always check with other local similar stores. It's very small but it is wheelchair accessible. I highly recommend screwfix to everyone, for their great service, great products, great prices, great product knowledge, availability of stock etc, and their app makes it so easy to find what you need, order in seconds, usually texts to let you know its ready for pick up within minutes, very impressed by Screwfix.”

“Thanks to Ant Buxley, Terry and your agency driver. You have all been so helpful on my recent purchase to my company Express Property Services. Excellent team advice given on bricks, tiles and building materials. The whole service delivery times an advice 10/10.”

“100 / 100. perfect, received within 30 hours of placing my order and hose was a genuine part (not like the one I bought last week from elsewhere that didt fit!)Perfectly packaged. Great doing business with another UK based company. I phoned to say thanks and had a polite chap answered the phone. If you need a Titan replacement jet wash hose. buy from these people.”

“Robert Dyas in Winchester is a fantastic shop, helpful and friendly. Recently, I couldn’t lock my car as my key battery had died. Already parked up I was unsure what to do. After asking in a different shop in Winchester who tried to charge me £19 to change my battery, Scott in Robert Dyas saved the day! He sorted it out in 5 minutes and didn’t charge for the service - what a hero!”

“The staff at the Southampton branch of Tile Giant are extremely helpful and knowledgeable. Their friendly attitude is exemplary. We have used them for tiles in bathrooms and kitchens and purchased the necessary tools for the job at sensible prices. Would highly recommend”

“Always get really great service here, very knowledgeable, friendly staff, especially Dan & Charlotte behind the counter. Would highly recommend. 5 stars!”

“Great team , very helpful and professional. Plans drawn up making it easy to visualise your planned project, basically nothing too much trouble and we're thrilled with the end result so far.”

“Howdens or How Do They Do it so good. The counter service is slick, efficient, knowledgeable and orders come through very quickly. They smile and communicate well. The excellent catalogue is worth a glance. They have EVERYTHING! The kitchen fitting service is second to none. Really good advice and choice. No hassle. They know their stuff. The choice is massive. It looks good when up. The after sales is terrific. Very pleased all round. Will certainly come back.”

“Mike`s shop is an Aladdins cave and his customer service is outstanding”

“Very helpful explained everything clearly”

“Popped in because we needed some extra flooring, we did originally get our kitchen from Howdens Southsea but we were in the area so popped in , but I couldn't get the original invoice off my phone but they couldn't have been any more helpful ,and soon sorted things out”

“Terry was very helpul finding what I needed and the prices were good too. Thanks!”

“Friendly staff. Good products. Recommended.”

“HOWDENS are a trade-only outlet, but they were kind enough to allow me (non-trade person) to buy a replacement latch mechanism for one of their door handles. VERY FAIR”

“Very quick at getting what I needed. Staff were pleasant and polite. Lots of stock.”