Construction tools store in Norwich

“Had some returns and new orders as had bought different types of LED bulbs and not sure which colour and brightness I wanted until I tried them. Charlie was BRILLIANT, handled everything with ease and had a good chat. This store is really good, easy to get to, ample parking and not too busy unlike the Mile Cross store that I used to use. 5 Star customer service, thanks Charlie!”

“Need a lightning fixture and didn't really know what I was doing. Donna saved the day and helped me. Brilliant customer service!!!”

“Great Service and help staff. Generally always in stock.”

“Great service and range of products, the team is all extremely welcoming. John was very helpful in finding the exact item I needed. I can thoroughly recommend this branch, as it is the best one I have visited because of the friendliness of the staff.”

“Has such a variety of stuff. Excellent little shop with everything and anything at very reasonable prices. Good quality of plants for sale too. The staff are friendly and very helpful.”

“Very helpful young man named Ben, helped me to choose bath /shower mixer taps today thank you. Nice getting good service.”

“Staff are always very friendly and helpful and stock of all the general stuff you need is good. Most of the time there is sufficient parking spaces. Handily, the front doors can be pushed/pulled open in either direction which is handy when carrying large/heavy items.”

“I have used MKM as my main supplier for a number of years now, these are my reasons; Stock - they always have what i need. If there is something I need that requires special order, it is there when i need it. Pricing - they constantly review my account, purchase history and new orders. I have never asked for discount because the business manager conscientiously does this for me. Branch Staff - all staff within the branch are very welcoming, nothing is too much trouble for them. Having got to know them over the years, they all give 100% of their time Yard Staff - as above, the people that help load the materials are amazing at what they do. It is very helpful that everything is brought to the vehicle and then helped to load. I give credit to everyone there and thank them for constantly providing an absolutely incredible service. Additionally, I use their hire service. Ian and his colleagues offer first rate service and extremely competitive prices. The delivery costs me £15.00 each way, a small fee considering what is involved, and so i can stay on site knowing the equipment will arrive within the timeframe. I highly recommend the hire service MKM provide.”

“Visited the costessey, Norwich site today to look at paving slabs. Was assisted by a young man called Matthew. His attention, knowledge and interaction was outstanding. A bit of good service makes all the difference. Good job.”

“Great local hardware store. They have pretty much everything you could need. Of course, price can be beaten by the large chains like screwfix, but for convenience and knowledge these guys are great.”

“This shop is brilliant! The staff are amazing. They are so helpful and cannot do enough for you. The shop has a great selection of DIY items and kitchen and garden supplies. I’m definitely going to shop here more often. A much better experience than shopping in large DIY stores.”

“Simply an Alladins Cave of hand tools. And it feels like a cave, as the displays seem to tower above you as soon as you walk in the door. Must be the best tool centre around this area.”

“I went to Screwfix White Lodge Norwich today for a 4 way long extension lead. I’d tried online but without success. Mark was extremely helpful. I needed the lead today and he navigated the site until he found one. Unfortunately a lot of items were next day delivery but he kept on trying and I now have just what I need. Mark is a real credit to Screwfix and you’re lucky to have him.”

“Needed a flexible hose urgently to replace a burst one on my toilet. He knew what I needed, and was very helpful. I had tried other stores nearby who only had one bore size.I also got some adjustable wrenches and both were very affordable. All sorted before 9 o’clock!”

“I've been using this garage for years with no regrets.”

“Great place,plenty of stock, and very helpful and friendly staff, always willing to help sort out things that you want”

“Good place to order from. You just order online and then turn up and they collect it for you. It's much quicker than other DIY stores as you already know what you want and you don't get distracted by all the other items.”

“These guys were all really helpful when I went to collect a piece of machinery, nothing was too much trouble! In the end they delivered and collected with zero hassle. Keep it up guys, you made it so easy! Thank you :)”

“A great experience dealing with Howdens Whiffler Rd in Norwich. The kitchen build quality is outstanding as well as the price, we couldn’t be more pleased. Our contact Angie had the patience of a saint for those last minute changes and nothing was too much trouble. We love the kitchen so much, we’ve just ordered the utility too!”

“I just recently got a kitchen fitted from Howdnes and it was amazing customer service it’s exactly how i imagined my perfect kitchen and I couldn’t of had this unless I had the help from Scott who throughout the process helped me in every way possible. Definitely recommend to anyone, and once again thank you Scott.”

“Excellent customer service, nothing was too much trouble. Wouldn't hesitate using them again and happy to recommend them.”

“Pleasant experience collecting my Click and Collect items, with helpful staff, tho they hadn't been picked I had to go to the rack and help myself. It's a very trade place of course.”

“We always have a really good experience in this store, super helpful staff and decent level of stock. Richard was so so helpful today with our shelving project, he made us feel so empowered to be able to do it ourselves. Thank you so much Richard!”

“row after row of DIY bits. everything you need for your project at decent prices”

“Hi recently went to Boundary Road, Norwich B and Q, and had an appointment with Michelle Pratt. She was excellent, showed me what my new kitchen would look like. I ordered on my 2nd appointment. I was so happy with the service that I have just gone back to ordered my bathroom with her. I would totally recommend seeing Michelle for a desgn and excellent customer service.”