Very welcoming and an excellent vet . I told them the parlous state of my finances , and they landed within my parameters . I am definitely going again .
This is our 4th pet we have taken here .Amazing staff , go out of their way to ensure your pet is comfortable and cared for . They were reassuring to our pets and to us especially and made sure we were well informed on all procedures etc .There is no hidden or unnecessary costs and they are very transparent about pricing and what's necessary for your pets health rather than trying to sell you on everything like other vet practices. Genuinely care for your pet , even help us clean our cat when she panic poos on arrival !
Terrible service; they only work to extract more money from clients. I've been there twice with a kitten with the same problem, and the doctor told me to call him back in a week. When I called, the receptionist didn't even want to inform the doctor about my call, saying I needed an appointment. Are you kidding? I've already paid £59 for an appointment twice, and the same problem. The doctor said to call, but reception has its own rules. The medications are terribly expensive: an antibiotic costs £69, while online costs £9.90. I've been using it for 7 years, but now I'm forced to go to another vet.
Been her twice with our cat and my partner had been a couple of times without me . Wasn't impressed with the vets, Expensive, clueless and lack any compassion ! Your pets(family) deserve better than this place. Wish I could give this review no stars !
I was really disappointed with my recent visit. I was charged £59 consultation fee, yet the clinician only spent around 3–4 minutes with my cat and seemed rushed. On top of that, I was charged £41 for eye drops, which I later found online for just £10. I completely understand that vet care has costs, but this felt very unfair and left me feeling ripped off. Transparency and proper time spent with patients would make a huge difference.
For low cost pet care there is other places much cheaper and the vets are much friendlier
It is spacious and very clean vet ,separate for cats and dogs which is really good for pet owners when attend this vet . Only thing let me down as I found out the medicine they charged for my pet is actually £12 online delivered, which they charged me £44 on top of consultation fee. big let down
I've always had a really positive experience here. The staff are all lovely and really caring and the prices are very responsible. There's plenty of parking too which is always a bonus.
Shocking how much prices have gone up. I run a rescue for ferrets and its gone from £30 for a castration to £71 with them telling me its going up further. No help from them with costs despite being a regular client and have multiple animals to care for.
We love our new Vet. The staff is always friendly and helpful. Nice refurbished place. Our little kitten loves visit Vet.
easipetcare is located at Dovedale House, London Rd, Derby DE24 8UP, UK
You can contact easipetcare at +44 1332 611896
You can find directions to easipetcare by following this map link