Vets4Pets - Bitterne

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Reviews

1. Explorer SPoV ★☆☆☆☆

   The receptionist who handles suggestions and complaints is extremely rude and completely unfit to deal with customers. The level of care for customers is at an absolute minimum, and there’s a complete lack of empathy or professionalism. A place that treats people this way should never be allowed to serve the public. The owner either doesn’t care about how customers are treated or has no idea how poorly things are being managed.

   almost 3 months ago
2. jonathan gascoigne ★☆☆☆☆

   A disgrace of a company. Car park looks like it is for customers of subway and not the vets you then get hit with a parking charge for not being a customer of the vets. A scam if ever I have seen one.

   almost 4 months ago
3. Darren Wright ★★★☆☆

   My dog gets anxious and said we need to be quick with her when booking. She was fine when first went in but had to wait 20mins after our schedule appointment by which point she knew where she was and wanted to leave so made it harder when we did eventually get in to give her, her injection. Vets did a good job though eventually.

   almost 6 months ago

1. Simon Crompton ★★★★★

   They're brilliant. Deniz is especially great with our jumpy Rottweiler. Vets4Pets have always been the very best vets I have ever had to use. They are knowledgeable & are extremely patient. Our Rottweiler is quite jumpy & they’ve even offered to come out to the car park to see him rather than us having to take him into the building. Warning, remember to register your car registration details when you first go into the vets otherwise you may get a parking ticket.

   almost 7 months ago
2. Amanda Reiman ★★★★★

   Appointment was booked for on the day which was good. The vet did a very thorough check over of Joey. Treatment explained and medication labels clear. Staff always friendly and helpful.

   almost 3 years ago
3. Catherine Tipper ★★★★★

   The new young gentleman vet (didn’t get his name sadly) was just so kind and thorough with Ziggy. He really seemed to check him over and talked me through his findings. I was really happy with the service.

   almost 3 years ago

1. 1966uk123 ★☆☆☆☆

   My dog just can't seem to hold down water for the past 3 weeks now , we have paid for two visits one was £130.00 and the other was well over £400 for some tests to be sent away for checking. After all was done and checked we were told nothing was to be found to be wrong with him, but thinking were they all the right tests to be done as he is still not holding water down . Very expensive vets for no answers to be told and never any follow ups either over the phone you have to chase them all the time im very dissapointed they seem to treat you as a cash machine they take it and off you go. Not like the old days not too long ago when they were really interested in getting your pet healthy just money money money in my opinion

   almost 3 years ago
2. Mark Young ★★★★★

   Routine nail clip as part of the care plan. Nurse very good and was considerate of my dog's age.

   almost 3 years ago
3. Sophie Iceton ★★★★★

   Lovely staff, really friendly and my puppy is always very happy to see them when she's been for her vaccinations! The vets took the time to answer all my questions. Very impressed! Update- we've been coming here for nearly a year and still very impressed by their service. Our dog is quite nervous and they handle her really well

   almost 3 years ago

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