Pet Vet Veterinary Care in Woolston, Southampton

Reviews

1. Sharon Lindfield ★☆☆☆☆

   We made the very difficult decision of having to put our beloved dog to sleep . I rang the pet vet and they managed to hook us in the same day & explained we could go in a side door & not sit in the waiting room . Which we thought was a lovely idea . On arriving my husband took our boy in & I waited outside , I couldn’t go in as I was heartbroken . The vet asked the various questions of whether he wanted fur , ashes etc & then said they would take him to sedate him , on taking our boy to be prepared they then ask for payment , my husband was shocked and called me . The lady said she’d come to the back door for the transaction . I found this completely heartless & knocked us both as we didn’t expect to pay before anything had happened, we presumed we would be billed and pay over the phone once the grief had settled . We have been with this bet since it opened and have never owed them money . The sign outside ‘we care’ which we found didn’t apply to us

   almost 8 months ago
2. Rimante Ezerskyte ★☆☆☆☆

   Took our baby kitten of 7 months to have castration and micro chip on Monday 08:30am. Being advised to call around 2pm to collect him. I called at 1pm to get updates and the person who answered advised me that they haven’t started the operation and are observing him , like guys what are you waiting for? I was so furious and worried for his well being as he didn’t eat anything from 9pm previous night due to their advise that he must starve. After that I was told to call back at 4pm to get updates, also I was told that I’m not the first person to complain about such thing, If I’m not the first person to be unhappy then why aren’t you doing something to avoid this in the future ? I have surprisingly got a phone call at 4 pm to let me know that I can collect him when I got there the receptionist was so unhappy and rude. If anyone is reading this please AVOID this place and choose other VETS and please read reviews I should’ve done that but I’ll do that from now on.

   almost 10 months ago
3. Josie Wise ★☆☆☆☆

   we took our kitten here as we were concerned about some breathing problems. the vet requested several rounds of blood and urine samples and kept implying he had a heart condition. after a couple months of weekly visits she requested he be brought in for the day for a sedated x ray and another urine sample. when we turned this down she tried to sell us an expensive diet for a urinary infection that he did not have. every visit was very distressing and expensive (hundreds of pounds weekly). when we tried to give input this was ignored, we didn't feel listened to. it was a very distressing and upsetting time. we have since taken him to another local vet who have confirmed there isn't anything wrong with him. they have been much friendlier, compassionate and reasonably priced. it's a shame as the vet nurses/receptionists at pet vet are so lovely and caring. please do not take your animals here

   almost 10 months ago

1. Jade Ward ★☆☆☆☆

   Avoid this vets at all cost!!!! If I could give 0 stars I would. If you have a bigger sized dog/puppy who’s a rescue and you need reassurance and support during your visit then this vets is NOT the place to go. They treated my dog awfully, he’s a 4 month old German shepherd rescue (I’d had him two days when I brought him in). They were rude, dismissive and didn’t let him settle. They told us we were incapable of looking after him and as new dog owners this really shook our confidence. We called them in advance before booking our dog in and they reassured us they would give him time to desensitise but when we got there it was whole didn’t story. And worst of all, the treatment we hoped we would have got I saw was given to two dachshund’s the minute we walked out. I will never take one of my animals here again or recommend them to anyone

   almost 10 months ago
2. Dmitrij Orlov ★☆☆☆☆

   Money making place... Recently, I asked for a repeat prescription for routine flea and worming treatments. The vet refused, citing vague reasoning, yet they were happy to sell me multiple doses directly — which raises concerns about fairness and financial motives. When I questioned the inconsistency, I received contradictory answers from different staff members. There’s also no email contact available, making it impossible to get anything clarified in writing or hold anyone accountable. Sadly, this experience has made me reconsider continuing with this clinic.

   1 year ago
3. Lisa Solderer ★★★★★

   Highly reccomend Pet Vet, we use them for our rescue animals and they have been great so far! Very patient with the dogs, highly reccomend them for rescue dogs.

   almost 3 years ago

1. Neil Robertson ★★★★☆

   Lovely vet. Still have strong COVID restrictions, but the staff are lovely and come out to the car. Hunter our cat had an annual booster injection, was seen by the vet and came out unstressed. They work hard to accommodate your needs. Would recommend this vet, very happy with them.

   almost 3 years ago
2. assassin's zombie hq ★★★★★

   To be honest it was my 1st time going to a vet I got a red fox Labrador puppy and the staff was very friendly and helpful plus I had a budgie who die a year ago I did made applyment but unfortunately my budgie died couple of days later they sent me a card to say they sorry to hear my budgie died think this vet is the best in the city in my interest

   almost 3 years ago
3. Dana Phillips ★★★★★

   Our dog peter was hit by a car , i thought i was going to lose him , but when i rushed our peter here they were amazing very calm very concerned for peter but also us , we had to take him for treatment else where as they needed an x ray asap but there followed up with a call to see if all was ok . Use this vets very gd

   almost 3 years ago

1. malgorzata marglewska ★★★★★

   Pet Vet helped my 2-year-old cat a lot. Quick diagnosis, help in making a decision. Friendly service, despite many questions, always answers by talking in person or on the phone. My cat JoJo and I Thank you. I recommend.

   almost 4 years ago

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