Boots Pharmacy

Reviews

1. Elliott Pearson ★☆☆☆☆

   Awful staff. They belittle you when you ask for medicine they don't have. Then start rattling a load of jargon at you as if we should know the inner workings of the nhs. Particularly horrible women working at the moment 22.12.23 at 330pm. It will be a good day for Willerby when this awful store gets taken over.

   almost 2 years ago
2. john S ★☆☆☆☆

   I went in for my prescription, a day after it had been sent by the doctor, and it wasn't ready. I was asked if it was urgent! Well, it's medicine from the doctor, of course it's important that I get it! I was asked to come back tomorrow. Poor service!

   almost 4 years ago
3. Steve Coldray (Sabreman Schmoo) ★★★☆☆

   Poor service. Sign blocking the door saying only 1 allowed in at a time which is fine except they've moved the shelving to block the view of the tills so you can't tell how many are in. Then they shout at you unprofessionally if you go in to check. Often prescriptions aren't in and they ask if you want it ordering in. Surely that's what I was doing when I put my prescription in, so yes I've already asked you to order it in

   almost 4 years ago

1. Nathan Heron ★☆☆☆☆

   Went in today to pick up my prescription, the extremely rude middle aged blonde woman hadnoeven processed the prescription after me giving it two days to collect. After she couldn't actually find my prescription on the computer because firstly she put the wrong name in and secondly refused to scan the barcode and insisted on typing the barcode number in (which she once again got wrong). Finally after she'd put the correct details in she returned and told me I'll have to come back tomorrow as she didn't have any of my items. No apology and then said "make sure you come after 4". Absolutely shocking service. Maybe they should put the younger ladies on front of house who in past experience have far better customer service and basic manners!

   almost 4 years ago
2. phillip charlton ★☆☆☆☆

   Witnessed a frail elderly lady this afternoon being told to come back tomorrow because the pharmacy policy is to process prescriptions in 24 hours. They had her prescription because they told her "we've just received it but......". Show some compassion! I wonder what the CQC would make of it

   almost 5 years ago
3. Sarina Ortiz ★☆☆☆☆

   Went in for a prescription. Fine they didn't have it after I paid but the lady who told me they didn't have it and did my refund was so rude! Couldn't believe the attitude on her after I asked for a refund. No manners and made me and other customers visibly uncomfortable. She was middle aged, dark blonde hair and a miserable face. Not impressed.

   almost 5 years ago

1. Sheila Thornes ★★★★☆

   Staff are lovely but general efficiency of pharmacy needs reviewing. Increased housing in area is creating more strain on pharmacy side and very often even after 9 days, you prescription is either lost or simply not ready.

   more 6 years ago

FAQs