Vets4Pets - Hull Veterinary Care in Hull, Kingston upon Hull

Reviews

1. Michael ★★★★★

   Irina looked after Frankie when he was very poorly, she gave us all the information we needed to make an informed choice on his care. Ultimately we had to have him put to sleep to avoid suffering. I can not rate Irina highly enough: in times like those, you need the facts and the time to make a decision. We were not rushed, we were supported, and we left, sadly without our boy, but knowing we had done the best thing in the circumstances. Thank you for your help.

   almost 8 months ago
2. Shannon Cook ★★★★★

   Firstly I would like to start with my dog Chase absolutely hates the vets to the point we have to have him muzzled and pushed into a corner with a towel on his head not a fun experience for any of us! But today I saw a student nurse (name has gone) who gave chase his yearly booster not only did she previously ready his notes and understand he was a nervous dog we came up with a plan that was a little less traumatic for us all she was very calm which put Chase at ease too hands down the best vet visit we have had and I would like to add he is a German shepherd so not the smallest of dogs to be able to handle. You’re going to make a great vet when you graduate! Thank you so much!

   almost 8 months ago
3. becca peo ★★☆☆☆

   Called the practice out of hours as my dog was in a cluster seizure and couldn’t gain consciousness for more than a few seconds, and after a few hours of the vets trying to stabilise her, we were told that she would have to be euthanised as she wasn’t responding to a large amount of medication. Though I appreciate the effort of the vets, what I do not appreciate is having two of the vet nurses stood WATCHING us grieve and say goodbye, not only that but I also didn’t appreciate the vet nurses on their mobile phones or trying to get their coats on so they could leave. Not even two seconds after she passed we were asked would we like to put her in the car and pay or pay and then take her out to the car. Two seconds after she passed and all they cared about was the hefty bill they’ve given me. Not only that, all of the shutters to the building were down before we even started the car to leave. Though I appreciate the effort of the vets, I do think the staff could do with some sensitivity training because the way we were treated made the whole experience so much worse than it already turned out to be.

   almost 10 months ago

1. Amy ★★★★★

   I cannot thank Vets4Pets and especially Irina Jakovleva enough for saving my dog’s life. After being told by the PDSA that my only option was to put her to sleep due to a wound and infection, I felt completely heartbroken. Thankfully, I decided to get a second opinion with Irina, and it was the best decision I’ve ever made. Irina reassured us that putting her down wasn’t necessary and helped us with the right treatment plan. Thanks to her care, dedication, and expertise, the wound has now fully closed and my dog is back to her happy, lively self again. I’m beyond grateful to Irina and the whole team – you gave us more precious time together and gave my dog the chance she truly deserved. I would 100% recommend Vets4Pets to anyone who wants vets that genuinely care and go the extra mile for your pets. Photo of how happy meila now is

   1 year ago
2. Phil R ★★★★★

   Excellent. the vet who dealt with us when we sadly had to put our dog ruby down was was very calming and reassuring when taking us through the process a lovely man.

   almost 3 years ago
3. Debbie Silk ★★★★★

   Came to collect flea treatment as part of plan receptionists very helpful

   almost 3 years ago

1. Liane Smith ★★★★★

   The guys at vets for pets are amazing they really have looked after my dog to the highest standard.. after losing my other dog in Oct and they showed me nothing but respect during such an emotional time.. I want to just say thank you for everything. X

   almost 3 years ago
2. danielle peaks ★★★★★

   Really caring staff and service was great and really helpful and caring when I needed an emergency appointment. Really thankful to these vets. Price was really reasonably to with the pet care plans are great very affordable to.

   almost 3 years ago
3. Helen Edge ★★★★★

   All staff very helpful, Fernando the vet great with Ellie,also the nurse that helped. Becky who took her from me to go for her operation brilliant reassured me Ellie would be ok, when I picked her up Becky came out explained what they,d done and about her medication how to give it ,what to feed her ,I bought 1 can of food she recommended, Ellie loved it cannot fault at all. Today I even got a courtesy call from 1 of the nurses 2 see how Ellie was which was very nice ..Many thanks to all staff really appreciate what they've done to make Ellie better xxx

   almost 3 years ago

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