Complex veterinary surgery in Birmingham

“Our elderly cat was a patient of AK Duncan for 18 months after we adopted her. She suffered from both thyroid issues and kidney failiure which meant she required regular vet visits and blood tests. Hannah was our primary vet and although our cat was an angry and difficult patient at times, she was always treated with gentle care and patience. Hannah did everything she could to provide options and care to prolong her life, comfortably and informed us of all options. Sadly we had to say goodbye to her a few weeks ago and again, although incredibly painful, Hannah went above and beyond to make it as comfortable and as dignified as possible. It was clear that she was invested in our family and our situation which was a huge comfort.”

“the best vets in my experience for small animals. i have used first vets on several occasions now for my guinea pigs, the most recent being for an emergency. we were able to get an emergency appointment within half an hour of phoning. the vets are not only knowledgeable but so kind as well. i have experienced different vets surgeries in the past who are afraid of small animals or have refused to touch them but nothing compares to the care both my guinea pig and i received at first vets. the vet we saw talked us through our options and didn’t make us feel rushed to make a decision. unfortunately, my guinea pig was put down but they handled her with dignity and respect, wrapping her in a clean blanket for me to take her home in. i must also praise the reception staff as well, who were so genuinely kind and compassionate. we were so very well looked after on a truly awful evening, i really am grateful to have such a knowledgeable and caring vet practice in my area.”