7 results found
“Great staff, attended playgroups and baby weighing here. Had a variety of toys and the facilities were very clean”
“Thanks you for your fantastic service looking my husband who has shingles. He felt so looked after by the pharmacy one phone call and he was seen straight away .Well done Everyone”
“Prescription all good, I made an error of paying when I had a pre payment card, dealt with issue quickly and effectively.”
“Very busy department. Great medical staff”
“I had a disappointing experience with the pharmacist at my local pharmacy, who turned out to be unprofessional and unhelpful. In search of a better pharmacy, I found Rowland Wrose, where, despite the high workload, the pharmacist Saema diagnosed my condition and helped me choose the right medication. I rarely encounter such a professional approach, and I can only wish that my local pharmacy offered services at this level. I didn't have much interaction with the rest of the staff, but I'm confident they operate according to the same high standards as pharmacist Saema.”
“Exceptional Care and Compassion I recently had the pleasure of experiencing the outstanding care and compassion provided by surgery. Last month, I visited the surgery after suffering a dog bite on my right hand, which had become infected. From the initial phone call to the treatment I received, I was thoroughly impressed by the professionalism, kindness, and dedication displayed by many staff members. The two ladies in the nurse room were absolute angels! They tended to my wound with utmost care, applied a bandage, and ensured I received follow-up treatments. Their expertise and gentle approach put me at ease, making a distressing experience far more manageable. Furthermore, my interactions with the reception staff, particularly the morning shift lady on September 17, 2024, at 9 am, were exceptional. Her polite demeanor, calm listening skills, and respectful communication exemplify the highest standards of customer service. I would also like to praise the exceptional care provided by Dr. Zaidi and Dr. Moona Nasir. They consistently demonstrate professionalism, empathy, and a genuine interest in their patients' well-being. Their expertise and bedside manner are truly commendable. I must note that not all staff members provided the same level of service. Unfortunately, some phone interactions were disappointing, with staff members displaying poor listening skills and unprofessional communication. However, these instances were greatly overshadowed by the exceptional care provided by others. I would like to extend my heartfelt gratitude to the entire team for their efforts. Special thanks to: - The two amazing ladies in the nurse room. - The receptionist on morning shift - Dr. Zaidi - Dr. Moon Nasir Rating: 5 Stars Thank you to those who made my experience truly exceptional! Q Syed”