Dreams Coventry
“We were greeted by Kidd as soon as we entered the store. He asked what we were interested in and when we said a new mattress he asked what we were using at the minute and what we were hoping to change it to. He did an analysis then gave us a clean pillow each (which smelt amazing) and got us to try out different beds. He was happy for us to go back to ones we’d already tested to make sure we were happy with our choice. He provided us with coffee and water straight away. His customer service was brilliant(no pressure selling at all) and made us both feel very comfortable during our time in the store. He also told us about the 100 day return if we weren’t happy and needed to try it for something else. Would definitely use that store again. Thank you for great service!”