2 results found
Address: 6 Lansdowne Road, Croydon CR0 9XF, United Kingdom
Phone: +44 333 321 9315
Website: premierinn.com
“Reception staff are extremely efficient and friendly nothing is too much trouble. The hotel is very clean , basic ,but a good price for the quality and there is ample parking. The entrance from parking is shared with flats and its appearance is a bit grubby, but don’t be put off. Thank you”
Address: 61 - 63 Croydon Road, London SE20 7TS, United Kingdom
Phone: +44 871 984 6507
Website: travelodge.co.uk
“Rashmi, the Duty Manager, has consistently provided outstanding service every time I’ve stayed at this Premier Inn. This isn’t the first time she has attended to me, and each experience with her has been nothing short of excellent. The very first time I came here, the lift wasn’t working and I had very heavy luggage. I was stressed, but Rashmi handled the situation with so much patience, kindness, and calmness. She reassured me, made me feel completely at ease, and even arranged a room closer so that it wouldn’t be difficult or tiring for me. That thoughtful gesture has stayed with me. Since then, every time I’ve returned, Rashmi has always shown the same level of care, professionalism, and genuine kindness. She remembers guests, she listens, and she truly goes above and beyond to make sure everything is comfortable. People like Rashmi are the reason guests return. She is an absolute credit to the hotel, and I’m truly grateful for all her help.”