Motel in Croydon

“This place is AMAZING. Im staying there at the minute and it was my birthday, my mum mentioned to staff briefly. And unofficially they delivered birthday balloons and a birthday card to my room. The hotel has such an amazing vibe to it for such a cheap price. Theres so many stores nearby, me and my friend went to an asian convenience store nearby! You NEED to come here!”

“Had a great stay at Premier Inn! Ram, our host, made the experience extra special — he surprised us with a bottle of prosecco and chocolates as we were there for a special occasion, which was such a lovely touch. His energy and friendliness really stood out and made us feel very welcome. Excellent service all around, would definitely stay again! Couldn’t recommend more❤️Get Ram a raise!!!”

“We stayed for 2 nights in the London Hilton in Croydon. What a wonderful place Food was great . Staff were great. So clean and lovely staff. We attended a wedding nearby. What an amazing place. Would highly recommend. Thank you all for your hospitality”

“We stayed here as a couple and really enjoyed it! The room isn’t super modern, but it’s cosy, clean, and had everything we needed for a comfortable stay. The highlight for us was definitely the reception — open 24/7 and always so friendly and helpful. Huge thanks to Angie and Kosh for being amazing, they made us feel really welcome from the moment we arrived. We’d happily stay here again”

“Rashmi, the Duty Manager, has consistently provided outstanding service every time I’ve stayed at this Premier Inn. This isn’t the first time she has attended to me, and each experience with her has been nothing short of excellent. The very first time I came here, the lift wasn’t working and I had very heavy luggage. I was stressed, but Rashmi handled the situation with so much patience, kindness, and calmness. She reassured me, made me feel completely at ease, and even arranged a room closer so that it wouldn’t be difficult or tiring for me. That thoughtful gesture has stayed with me. Since then, every time I’ve returned, Rashmi has always shown the same level of care, professionalism, and genuine kindness. She remembers guests, she listens, and she truly goes above and beyond to make sure everything is comfortable. People like Rashmi are the reason guests return. She is an absolute credit to the hotel, and I’m truly grateful for all her help.”

“Lovely hotel with nice and modern rooms and so convenient by being located right beside East Croydon Station. The breakfast buffet offered a good selection of choices and for everyones tastes. We stayed a few days. Special thanks to Manoj who provided us with an attentive and excellent service.”

“Very nice hotel. Is not expensive but the services are very good for the money. The rooms are clean, every day the cleaners change the bed sheets, towels and consumables. The rooms have big LCD TV, air conditioning, hair dryer, kettle, mini fridge, safe and microwave oven. The room doors are locked with electronic latches wich sometimes doesn't work properly because of magnetic cards, but the problem is very well known by the hotel employees and they will change your card without any problems. Parking is not free and you can park at the basement of the hotel or into Ibis hotel parking.”

“Looks exactly like the pictures. Clean and quite. There are no hairdryers in the room but reception can provide one if needed. Super close to the train station and major shopping area. Plenty of food options close by. Staff friendly and helpful.”

“This hotel is modern, clean and central. I am a croydon girl who returned for a family party. Croydo seemed pretty chilled. The rooms were well equipes. The staff at the hotel were welcomming and accommodating and most of all friendly and helpful. I will definitely be staying again.”

“A nice hotel with the carpark at the front, there's no lift only stairs, the rooms are large and there are no bath tubs. There is an interconnecting door from Travelodge to Toby Carvey, it's located between the hotel reception and the stair case, it's easy not to notice it, I only noticed it when I was in Toby Carvey and went to the Gents toilets which is actually in Travelodge side.”

“I recommend coming here they give food and give you sim cards”

“We recently held an event at Grand Sapphire, and everything was handled well. The venue is stunning, with an atmosphere that made our occasion feel special. The staff were professional, attentive, and always ready to help, which made the whole experience stress-free. A big thank you to Zara Malik, who managed our event. She wasvery organized, proactive, and constantly checking in to make sure everything went smoothly. She also helped us with the leftover food, which we appreciated. It’s clear she cares about her clients. Overall, we couldn’t be happier with how it all turned out. Highly recommend Grand Sapphire for any event.”

“The staff were very lovely, they worked with a smile on their face which was refreshing. The room was clean, bedding towels, bathroom etc. The heater was easy to work and warmed up the room relatively quickly. The only thing missing was a hairdryer which was disappointing.”

“Had a great stay here for 4 weeks..very clean and excellent location close to Croydon city with bus stop right at door step.....Very friendly and helpful staff ! my room was specious with newly renovated bathroom. I would recommend this hotel to anyone and i will be looking forwards to going back!!!”

“Wonderful, the perfect experience! Anita, Matthew and all the other staff made our Sunday lunch so special, thanks again! In September I visited with my two great friends, one of whom was was celebrating her engagement. The staff were fabulous, food was delicious, and the setting was gorgeous. If you want a stunning place to relax whilst appreciating nature, this is it. We loved the decor, subtle colours and ambience. Well done Birch! We will return.”

“Reception staff are extremely efficient and friendly nothing is too much trouble. The hotel is very clean , basic ,but a good price for the quality and there is ample parking. The entrance from parking is shared with flats and its appearance is a bit grubby, but don’t be put off. Thank you”

“Great location! Just 15mins away from Central London. Easily accessible and reasonable prices. I had a really pleasant time and the rooms were clean but the thing that makes this such a good place to stay is the staff’s excellent customer service. All of the people were very helpful and wonderfully patient with their time and advice. I so enjoyed my stay there and I hope to return.”

“Easy check in and check out every time. Man who works at reception always friendly and quick with service. Room always fully stocked with tissue, tea, biscuits… what more do you need for the price?”

“Booked this hotel on booking.com for me and my friend, and the room was very clean and tidy. Bed was comfortable and I had a great nights sleep. Will be booking again if I am in the area.”

“i visited here i was very pleased to see that the services here are very good. the rooms here are very clean. the staff here deals with the best.two years ago i came to this hotel, but the services were not good at that time and the rooms were not clean. but now everything has changed. i am very impressed with the services here.whenever i come here i will stay in this hotel.”