Toolstation Beckenham
“I have been visiting Toolstation, Beckenham on a regular basis for nearly a year. It has become like a second home! Customer service is excellent and nothing is too much trouble. Items can be easily ordered, if not in stock and can be returned if not suitable. Michael Tasker served me today and has done on many previous occasions. He is a charming young man, friendly, helpful and knowledgeable and goes out of his way to help. I was not rushed or made to feel a nuisance, especially when others were waiting. I am always treated with the utmost respect. I would also like to mention Ed, who has served me on many occasions in the past too. He has always been patient and helpful, especially when deciding which handles to choose as I was replacing all my internal door handles. It was no trouble for Ed to open several boxes of handles so I could make a decision. He also carried two huge tubs of Wallrock paste to my car, without hesitation. These two young men are a huge asset to Toolstation and I hope they will be rewarded for their excellent service. I have also been served by many other members of staff and all have given the same high standard of service. Well done guys and ladies! Thanks to all of you.”
