4 results found
Address: West Thurrock, Grays RM20 2ZQ, United Kingdom
Phone: +44 1708 868855
Website: beaverbrooks.co.uk
“I never really have cause to go into jewelry shops (I don't really wear any) but I found a watch online that I knew Ernest Jones might be able to get in stock. I wanted to buy it in store, as the only way to keep shops open is for people to actually go in them, but only if they could get the watch and match the price. Oddly, not only was I helped by another Gemma (but a Jemma!) she was lovely and wonderfully helpful. She called another store that carried the watch, organised a price match and had it delivered to that store, so I wouldn't have to go too far to get it. There was the option of having it delivered to my home, but I preferred to pop back into the shop. Everything was made so easy, it was all organised for me and with total cheerfulness, nothing forced or false. There was another lady working there, but although we didn't speak, she was very smiley, despite it being first thing in the morning! The store was tidy, clean and organised, with just a little too much wear on the carpet to age the shop, but shop carpets are always the first victim to wear and tear! Jemma was an absolute delight and I'm genuinely happy to go back in and collect my new watch. Admittedly I'm more excited for the watch, but it's really pretty! I really cannot stress enough how friendly Jemma was, with no hint of annoyance at my weird questions or overly chatty behaviour (I'm a Sunflower person and had only taken my medication about an hour before, which takes a couple of hours to get me to 'normal' person level!) She was fabulous and a true benefit to the company.”
Address: Royal Tunbridge Wells, Tunbridge Wells TN1 2SS, United Kingdom
Phone: +44 1892 512486
Website: ernestjones.co.uk
Address: 93 Plough Way, London SE16 7AF, United Kingdom
Phone: +44 7966 775581
Website: kostadinosjewellery.com
Address: 153 Northumberland Avenue, Welling DA16 2QE, United Kingdom
Phone: +44 7535 915960
Website: yasminsjewellery.co.uk
“I visited yesterday to shop for jewellery for my wedding, Clair was incredibly helpful and knew exactly what pieces to show me/suggest after making an effort to get to know me and my style, I was allowed to try on many pieces and Clair offered her opinion which was really helpful. It really was such a special moment and I can't thank Clair enough!”