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Address: 6-8 New Ellesmere Approach, Walkden, Worsley, Manchester M28 3EE, United Kingdom
Phone: +44 161 790 0449
Website: qualitysave.co.uk
“Whereas the store is well stocked with lots of items available at a good price, I have had the misfortune of being served by the same checkout assistant twice recently - neither of which was a pleasant experience. The first time, I was overcharged as an item was scanned too many times and I had to chase her round the store to get it corrected. The second time (today), I asked for bags which she opened angrily and then virtually threw at me. Not only that, I went to take my receipt and she repeatedly moved her hand away from me as she wasn’t concentrating. I can’t think of any reason why this behaviour was needed and so I think a bit of customer service training would be appropriate. Edit: Today I decided to give Quality Save another go as a member of my family said that they had been very impressed with the customer service after their visit late last week. I can honestly say there has been a vast improvement in the quality of customer service. A lovely member of staff went above and beyond to help me find hot water bottles today so I’m now sat nice and warm with a Quality Save hot water bottle...great value and great service! New update: The staff at this branch deserve a medal for working in such foul smelling conditions this morning caused by the work to the new business next door. As a customer, I felt sick and couldn’t stop coughing...but at least I was able to leave quite swiftly. The toxic fumes can’t have been doing their health any good at all.”