B&Q Nottingham - Netherfield
“I went twice in a week to Netherfield branch. The first time was for advice, which I received from the lovely Kerren. On my second visit I was quite anxious about choosing kitchen cupboards,doors etc. I hoped Kerren would be there again. She was! Kerren and Karen B helped me navigate what I needed. Being Neurodivergent I struggle making decisions and at times panic. I flapped a few times and sat down to gather myself, Kerren and KarenB helped put me at ease and supported and helped me with my choices. I had financial limits so their help was really needed. I gave my thanks and said that I really appreciated their help. If it were not for them I'd probably still be crying about my unfinished kitchen. Well done to both of you and also thanks to Ian the Manager!”