Boiler servicing in Stoke

“Very polite and friendly staff who gave excellent advice & recommend the cheapest option for carrying out the repair, would definitely recommend to anyone”

“Previous owners of our property purchased a heat pump system from this company in 2008. And they are still happy to supply us with part's and help 15 years later. Great service.”

Situated on Alan Alfred Avenue in Fenton, Farr & Harris Ltd is a leading trade counter and plumbing merchant in Stoke-on-Trent. The company serves domestic householders, trade plumbers, and heating engineers with high-caliber supplies across Staffordshire. The store stocks a wide variety of plumbing supplies, including pipes, fittings, valves, boiler accessories, and condensate pipe insulation. Additional products comprise complete bathroom suites, sanitaryware, heating systems, and specialized installation tools.

“Outstanding Customer Service – A Lifesaver! I had an issue with my water cylinder, originally purchased by the previous owner of my home. Unfortunately, it failed—but thankfully, it was still under warranty. Knowing how crucial hot water is for my young family, I reached out to Courtney for assistance. From the very start, she was incredibly sympathetic and understanding. She took the time to listen to my situation and immediately sprang into action. Courtney worked her magic behind the scenes, liaising with the manufacturer and ensuring a seamless process. The very next morning at **8 AM**, a brand-new cylinder was delivered to my home! Now, the plumber who promised to replace it isn't answering the phone, so wish me luck! Despite this unexpected hurdle, I cannot express my gratitude enough for Courtney’s dedication and commitment to providing such a positive experience. Her professionalism, efficiency, and genuine care made all the difference. If you ever need top-tier customer service, Courtney is the one to turn to!”