Loake Shoemakers

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Reviews

1. sagar bhuvad ★★★★★

   Visiting Loake Shoemakers was nothing short of a luxurious experience from start to finish. From the moment I stepped into the store, I was made to feel like a truly valued customer. The staff were professional, friendly, and incredibly knowledgeable. I got a tailored service, beginning with the offer of a superb coffee, the traditional and professional foot measuring process and a seamless shopping experience. Rob and Callum were really helpful, friendly and extremely knowledgeable, I was looking for a classic shoe for an event, they recommended the imperial based on my style and I just absolutely love it, I have received a lot of compliments. For anyone seeking the highest standards in footwear, Loake provides an absolutely flawless, five-star experience.

   almost 2 months ago
2. Nicholas Wisbey ★★★★★

   Staff were friendly and informative. They didnt have the style I wanted in stock but found exactly the right ones in their collective stock (another store or factory) and had them ordered to the store to let me try them on for size. Fantastic service.

   almost 3 months ago
3. Sarah Barkshire ★★★★★

   Having watched the Loake Insta posts and vids I was compelled to visit, and it was even better! I was looking for a pair of Chatswerth boots for my husband, after having been given detailed information and was met by Bob and Adriana. They made me feel so comfortable, no pressure in their sales advice, only good sensible information. The offer of a drink was a lovely bonus. Lots of thanks guys, see you again soon for matching belt!

   almost 3 months ago

1. Matt Ivey ★★★★★

   Always first-class customer service from Rob and the team. I’m a Guildford local and highly recommend a visit to this store if you love the fit and finish of quality handmade boots / shoes.

   almost 7 months ago
2. Nigel Tiffany ★★★★★

   Absolutely superb service, knowledge and products. It is so refreshing to walk into a shop and receive first class service from knowledgable people who clearly have a great passion for the products they offer. Their shoes are great quality. I used to buy Tricker Shoes but would struggle to merit paying the prices they charge when compared to Loakes which are equally as good. I cannot recommend them more.

   almost 3 years ago
3. Paul R ★★★★★

   Great shoes. But nothing on Sale.

   almost 3 years ago

1. Hugo Moxey ★★★★★

   Have been in here a few times and always had a good experience, was unsure about what Chelsea boots to get and found Rob a great source of advice. The problem with Loake is their shoes last so long I rarely get to go in.

   almost 3 years ago
2. Gary Maher ★★★★★

   The best customer service I have ever experienced from Ben. I had bought several pairs of shoes from both the Guildford store and from Loake directly online. I rang ahead to ask about a polishing service which Ben was happy to confirm existed. Upon arriving despite Ben knowing that there wasn’t going to be sale as such he was only to happy to spend 25 mins discussing the best way to care for your shoes and take 4 pairs of shoe in to be polished professionally. To top it off as I live locally to him he delivered them to my home. The shoes are absolutely immaculate. This is the sort of customer service that is often talked about but in my experience seldom delivered with premium brands. Ben is an absolute credit to the company and if anyone at head office actually reads this I would strongly advise you to keep hold of this young man at all costs. EXCELLENT.

   more 6 years ago
3. Paul James Gillett ★★★★★

   A lovely collection of Quality English Handcrafted Gents & Ladies Shoes and Boots in a lovely shop... Excellent customer service and advice... Very happy with my New 1880 Collection Shoes (Fleet Dark Brown) and Loakes Beeswax Polish.

   more 7 years ago

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