Nice clean room, hot shower. Only reason we didn't 4 star it was tea/coffee making facilities. I don't expect takeaway cups n wooden stick stirrers, also limited stock of tea/coffee etc, so much so we popped to lidl for some..
Not impressed with this place. Very aggressive staff who force their shady form of self excellence upon you. To be fair, we went at a weekend and this place ONLY deals with business customers during the week. Don't go at the weekends, it's no food, shite breakfast, shite service. The waitress was cool tho. Sadly or otherwise, I won't be going near there anytime soon or in this lifetime.. The highly arrogant management considers that the guests are always wrong.... Especially as stated, you have the audacity to challenge their self portrayed sense of excellence. The establishment only gets 1* because as yet, as with tipping policy in the UK, no tip no comment, crappy tip, chappy place.... 1* 8-)
We stayed here for 1 night whilst visiting family. We were happily surprised if I am honest. The rooms are basic but very clean, airy and have very comfortable beds with lovely clean linen. Good sized bathroom although no hand soap provided. Bath needs to have anti slip in it and possibly a hand rail as could be a hazard for an elderly guest. Nice fluffy clean towels. On the whole a nice pleasant room. Even though only single glazed and next to the expressway the room was quite sound proofed. The public areas are clean and tidy and staff very friendly. On booking out the staff were attentive asking how our stay was and although busy the chambermaid still had a smile and greeting for us. We didn't use the bar but did have a peek and it felt welcoming. I have always said that a hotel regardless of price should make a guest want to come back and this hotel did that. We will definitely use this hotel again when we visit Redditch.
Rooms adequate for price could do with mini revamp torn carpet in ours no9. Member of staff who greeted us at reception was very untidy and rest of staff including manager need training in being polite and cheerful no friendly greeting at breakfast just miserable faces !!!! Also wording when selling rooms online need to say that you have to pay £5 extra for cooked breakfast although it says Breakfast Included which most people think includes cooked.
I stayed here for one night as part of a group. It had a great atmosphere and the rooms were clean and a good size. The bathroom was very nice too. It gave me the feeling of an American motel. I had a good stay and would recommended this hotel to all travellers.
Mahrosh Restaurant is located at The Hotel, Redditch, Rafiya B98 0SD, UK
You can contact Mahrosh Restaurant at +44 1527 525635
You can find directions to Mahrosh Restaurant by following this map link