Pets at Home Wakefield

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Reviews

1. Caroline Champion ★★★★★

   Cannot thank Sophie enough for her knowledge and caring nature, I have had a poorly puppy for a couple of days and suspected she was allergic to her puppy food, mainly when opening a new bag, she wasn't eating much and had a bad tummy. Sophie explained every dog food in detail and which ones would help a sensitive tummy, we settled on AVA, within minutes of returning home the puppy had eaten a full bowl of food and her energy returned. I cannot thank her enough.

   1 month ago
2. M D ★☆☆☆☆

   I received bad service on several occasions from this vets. I feel that I have been scammed and I will never use this vets again.

   1 month ago
3. Teresa Nabozna ★☆☆☆☆

   Evri delivery never happened! Pets at home customers service not helpful! I ordered my dog food for delivery, got message from Evri „food is coming today” 4 days now! Still nothing. At this point I run out of food so I rang Pets at Home to hear that the only thing they can do is cancel my order and reorder for collection! That’s like 3 days or more! Shocking! They said there’s no point for them to contact Evri as that probably won’t help! So when I asked how they can help me to get the food I ordered so I can feed my dog they simply said buy something else or reorder! Not in exact these words but pretty much that’s what it was. Awful customer service from both! They just don’t care!

   1 month ago

1. MD Rox ★☆☆☆☆

   Stop using evri. They have had my dog food now for a week and keep sending emails saying "we will deliver today" 3 days now they have sent this email. 10 minute later "we have to re schedule your delivery". When they do deliver they throw the packages over the fence into the garden where everyone can see them. They don't even come to the door. I have now had to order a bag of dog food from somewhere else and pay for a before 9am delivery in the morning. As a disabled person I have to buy heavy items online as I can't go and get them. £50 it just cost for a sack of food with the express delivery to stop my dogs starving.

   almost 3 months ago
2. Demi Moore ★☆☆☆☆

   We brought a hamster 2 weeks ago he should not have left his mum and the size of him so I wouldn't advice anyone to get one from there

   almost 6 months ago
3. Bobby Jones ★★★☆☆

   The shops ok. It's got everything you need for your pets, BUT it's so expensive. I've got 10 cats and found that zooplus and bitiba are a lot cheaper with the big brands. Buying fish from pets at home all of their stores its like a million and one questions. i own fish and own half a fish supplier, and half the advice they give for fish is wrong. The only cold warter fish are gold fish, and they still need room temp warter, and some even need heated warter. The fish in there cold water section are tropical fish that have been forced to live in cold water which will decrease there life expectancy.

   almost 2 years ago

1. trisomik ★★★★★

   I like the shop and the staff. Well stocked. Visiting is always nice. Price wise, you can find cheaper store, or look for products online to grab a bargain, but i accept paying more for experience. Thank you guys at Pets at home Wakefield for making our shopping so enjoyable.

   almost 2 years ago
2. Wesley Hamblin ★☆☆☆☆

   After waiting a month to have our appointment to come round for our spaniel to have a full groom short shaven as we requested. Then to collect him over 2hrs later to find my boy looks no different and looks like he's just had a trim all for £47 . Not worth the price at all , could have done a better job myself . ( AMATEURS ) IN MY OPINION. Next time will definitely take him to a proper parlour.

   almost 2 years ago
3. Martin Skinner ★★★★★

   Took our dog to the in house vets for a check up. Super friendly staff and good advice given. Reasonably priced for boosters and health check. The dog loved it there!

   almost 3 years ago

1. Mark Skelton ★★★★★

   Last minute Sunday afternoon shop for puppy stuff and as always we left happy. The staff member found us vouchers for money off. Happy days.

   almost 3 years ago

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