Shout out to staff member, Walhan. Very helpful and professional, but also knows how to make customers feel comfortable. I came in to purchase a watch, already with an idea of what I wanted. He set up insurance etc, and explained everything clearly.
My wife was given a £100 gift card which due to unforeseen and rather sad circumstances had been put to one side and forgotten about until recently. The gift card was out of date by a number of years but following an exchange of emails staff at Beaverbrooks Liverpool confirmed they would honour the gift card. Today we purchased two sets of earrings putting £50 to the value of the gift card. Staff at Beaverbrooks in Liverpool provided an exceptional and caring service both prior to and during the purchasing process and my wife and I are extremely grateful…..thank you!
Amazing experience all round. When my daughter and I entered to look for a watch for her 16th birthday, we were greeted by Wally with a lovely smile and very pleasant and welcoming manner. He went through all our options, she picked the watch for her but we needed to order 2 extra links, this was done, I was contacted and informed that the links had arrived via text message. I went in today (15/6/25) to collect the watch, I was greeted by a lovely gentleman, apologies I didn’t catch his name. Both him and Hannah were a delight. I will definitely be back to purchase something for myself. Amazing staff in the Liverpool branch. Thank you. A very happy customer and will have a very happy daughter on her birthday
Nice quality jewelry. Pauline went to no end of trouble to get us exactly what we needed and had meaning not just pretty.
Nice staff and collection of all luxury watch brands including Cartier, Longines, Armani exchange, Gucci, boss etc.definitely recommend for a premium experience and assisted buying .staffs were super friendly and always happy to answer your questions. Jewellery section is also there.
Absolute brilliant service from the girls at the liverpool branch. Maria was an absolute gem and a pleasure to deal with. BEAVERBROOKS these girls are a credit to the company. I love my watch. Will definitely come back. Xx Jan & Andrew
I had such a wonderful experience here today, not only was did I find exactly what I was looking for but the staff were so friendly. The man who looked after me today had only recently started but he was very well informed and helped me find the most beautiful gift for my partner. We had a lovely chat and I regret that I cant remember his name but 5 stars to him and many thanks!
Purchased a longines Conquest Heritage today and dealt with the wonderful Pauline. Great customer service all round, she's a credit to the company.
Beaverbrooks is located at 67 Elliot St, Liverpool L1 1LR, UK
You can contact Beaverbrooks at +44 151 709 8700
You can find directions to Beaverbrooks by following this map link