Got home with my new Nespresso machine to find out that the included pods had already been opened and used. Have tried to get help from customer service and been blanked. Really disappointed, now I’m worried the machine isn’t even new!
Unattentive rude staff, said hi to 3 of the staff and waited like 20-30 mins for them to come back. The senior person, or who seemed to be the senior one, ignored me even after becoming free. The other one just passed by as if he is strolling and talked only to his colleagues. I think its the senior person who results in such attitude, as one of the new girls she was quite attentive last time but she has adopted the same attitude, when I went again. Stood there and could not figure out if it was general behaviour or some racist tendencies.
I’ve been a loyal customer, buying several appliances from this store, but I’m extremely disappointed. My LG TV, bought 6 months ago, is now faulty. Both the staff and manager, Billy, ignored me and offered no solution—just told me to buy a new one. Emails with complaints went unanswered. This is not how customers should be treated.”
I agree with all the one star reviews. Rude untrained staff apart from Joanna. She was a delight. The two staff dealing with me were absolutely rude and should not be in retail. They obviously have no awareness that the future of their company rides on good service and training. Avoid.
The woman that served me was brilliant. Even the men that turned up to delivery my new washing machine, including the disconnecting the old one and installing the new one were brilliant
Staff helpful. Wide selection of goods. If the staff did not know the answer to acquisition they would go and find out. Good experience. Have purchased there a number of times. Service always good.
Very disappointed. I ordered and PAYED for a computer for my son on Sunday. They took an hour to cancel the order for no reason, just because of their internal procedures but they DID NOT REJECT THE PAYMENT ORDER. Now I have had to pay another £1000 for another computer but I CANNOT access my previous £1000 because they have not void the purchase yet. ONE HOUR TO CANCEL THE ORDER BUT UP TO FIVE-SEVEN DAYS TO RECOVER THE MONEY. Customer Service didn’t help. Still waiting
GREAT EXPERIENCE! My laptop urgently needed re-formating. Went in to Curry's on a Saturday afternoon when the place was fairly busy. The staff were very helpful but suggested the work would most likely have to be done the following day A few hours later however, I got a phone call to advise the work had been carried out. Delighted with the tech support staff. A credit to the store.
Currys is located at Unit 1-2, Great Western Retail Park, Glasgow G15 6RX, UK
You can find directions to Currys by following this map link