Western Lettings Glasgow Letting Agents Real Estate Agent in Glasgow

Reviews

1. M X ★☆☆☆☆

   I have the misfortune to live in the same building as a flat let by Western Lettings. Since the beginning of the current tenants residence I have had occasion to contact WL with a number of concerns. For the most part the issues raised were resolved to a fairly acceptable degree. However one recurring issue i.e.regular noisy, disruptive all night parties held by the tenants has never been dealt with satisfactorily or effectively enough to prevent them happening time and time again. The most that has been done on these occasions is to politely request that the tenants refrain from causing neighbours upset or disturbance. Each time I have raised the issue I have been told to refer my concerns/complaint to the appropriate authority viz. Police and/or Council. I have done so and been told to go back to the landlord/ letting agents.That without proof e.g.sound recordings, etc. there is little they can do. Quite a 'Catch 22'" situation! Last weekend I was forced to endure yet another all night party. The noise persisted into the early hours, well beyond the accepted 11p.m. curfew. I contacted WL about it and after having "reviewed.the matters" they advised me that the "matter is now closed." Again telling me to report directly to the local authority. They closed their last email to me with the following: "We will not be responding to further correspondence regarding this property". Essentially, in my opinion, I am being told to go away and not bother them again. Of course , I will not accept this rebuttal and intend seeking advice as to how I should proceed. So, given my personal experience, I would advise anyone living next to a Western Lettings property to be aware of their policy response in such a situation and be ready to take matters further with the authorities should the need arise.

   almost 6 months ago
2. Antony Maxwell Fernandez ★★★★★

   I had an excellent experience with Western lettings. Their service was too good and I’m fully satisfied with the way everything was handled. The team was very professional, friendly, and helpful throughout the whole process. Communication was clear and smooth, and they made everything simple and stress-free. The welcome box was a lovely surprise and a very thoughtful touch. I would highly recommend their services to anyone looking for a reliable and supportive letting agent.

   almost 7 months ago
3. Matthew Duguid ★★★★★

   Western Lettings are always attentive to any issues on the rare occasions they do rise and promptly resolve the issue. Additionally they are very non-intrusive and rarely request access other than for routine inspections. I Would recommend going with them for future lettings as I don't have a negative comment to make (which is rare for me).

   almost 10 months ago

1. Emir Ersanli ★★★★★

   I’ve had a fantastic experience with Western Lettings. From start to finish, everything was handled in a professional and friendly manner. The whole process of securing my flat was smooth, transparent, and stress-free. A special thank you to Mark, who went above and beyond to make the experience seamless. He was approachable, responsive, and always happy to answer any questions I had, which really made a difference. I would highly recommend Western Lettings to anyone looking for a reliable and supportive letting agency. Thanks again to Mark and the team for making the move such a positive experience!

   almost 10 months ago
2. Lois Craig ★★★★★

   Western Lettings are the most professional and efficient letting agent I’ve experienced. After staying in a property with them for over 4 years it is easy to see how much they strive to put their tenants first and offer endless support through any circumstance. Their communication, systems and processes are wonderful making it simple and easy to raise maintenance requests - which are always dealt with effectively. All the staff I have dealt with have been super professional, however a special thanks must go to India, the property manager. She has always been available to deal with any queries or problems, in a friendly and quick manner. As the tenancy ended she was super with handling the move out, keeping us well informed and making it a seamless process from start to finish. I would highly recommend Western as they put their tenants first and have processes in place for every scenario, making life simple. Thank-you again!

   1 year ago
3. Viswanath Jayasankar ★★★★★

   Western Lettings were out Letting Agents for nearly 5 years. Through the whole period, they were very professional. They were good and prompt in addressing any request. Highly recommend their service.

   almost 3 years ago

1. Beth S ★★★★★

   Western Lettings were our letting agents for nearly 3 years (as tenants) and we have had an excellent experience with them. They are always quick to reply to any queries or issues and we always received friendly and professional service. They were extremely helpful throughout our tenancy including when we'd informed them of our intention to move out. Highly recommend them as agents. Thanks!

   almost 3 years ago
2. Andrew Freel ★★★★★

   Great service and communication, maintenance issues of the property was sorted whenever we reported it through the system and had zero interactions with the landlord as the agents dealt with everything. Would recommend using western lettings to anyone.

   almost 3 years ago
3. Johanna Looser ★★★★★

   Rented from Western Lettings for just over a year and have had a good experience. They are fast at responding and good at getting things fixed. The flat was clean when I moved in, and they didn't try and screw me out of my deposit. Matt has been very helpful throughout.

   almost 3 years ago

1. carol deveney ★★★★★

   Western Lettings have been great from start to finish. We have had various rentals over the years with different agents and Western have been the best. Friendly and helpful staff and very responsive when the inevitable house repairs crop up. Our boiler broke at Chrismas time and Matt went the extra mile to get it fixed asap for us. Highly recommended!

   almost 3 years ago

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