Clean waiting area with plenty of seating. Very friendly reception staff. Vet was great at explaining everything and took very good care of my boy... He only needed boosters but the level of care was superb.
I can't recommend The Natural Vet highly enough. They are excellent at taking an individual pet's needs into account, for example I've noticed they'll coordinate whoever is in the waiting room so that a reactive dog can have it's stress mitigated. I was thoroughly impressed by this as it really speaks to their desire to ensure every patient receives the best possible care. I have mainly been seen by Dr. Caitlin, occasionally by Dr. Clara and by Dr. Adele. They have all made me feel like they sincerely care about my dog as an individual and have been a source of invaluable support while we work through his various issues. Something I find invaluable is that where I have questions as his owner about his treatment, even outwith an appointment time, they always take the time to talk with me and I've never felt like a burden for it. Quite the opposite; they truly want owners to be informed and happy. The reception team are highly professional, personable and well trained in working with various clients and their different needs. In the past we had a mix up with our medication collection time which meant we missed a training session with our behaviourist. When I informed them of this, they implemented a system that ensured it wouldn't happen again. In almost a year we have yet to have an issue. Actually, if anything I'm the one who's been having trouble collecting and they go above and beyond to help me! I am mentioning the above because I think it's an immense credit to the practice that they listen to concerns from owners. Our situation was arguably quite niche (live far from the practice and without a car, so we can't pop back easily) but they still went out of their way to ensure that one individual client would have an easier time in the future. This ties back to what I said about The Natural Vet taking into account the needs of each individual pet. I'll add that the staff in the on-site shop are also wonderful. My dog is quite nervous at the vet (due to no fault of the staff - I need to get him in for more socialisation visits to build his confidence after a scare) but afterwards he pulls like a train to get round the corner to the shop, where he knows his "friends" will be waiting with treats! They have really taken an interest in helping to build his confidence with strangers and I'm so thankful to them for it. I could go on and on but would be here all day. Highly recommend this clinic, who somehow manage to remain consistently kind, empathetic and courteous despite working in what is arguably one of the most demanding professions and contexts.
We visited this week for our Frenchie Walter to have his annual vaccinations. He gets very anxious so Chelsea the vet took her time, allowing him to sniff around and chatting to keep him calm before giving his injection. This was very much appreciated by myself. Hopefully, if/when we attend the vet's again, Chelsea will be available to look after us.
Our cat Stormy (sometimes known as KitKat) has recently moved to this vet because our old vet which was located within a big brand pet store, were more interested in sales than in care. Having moved him here they have not tried to pressure us into buying anything and surprisingly we buy more here than at our previous place!! Our cat loves the raw food diet and the vet lets him wonder around in the room to get used to it when we're there before getting started with the actual visit. I see the way they treat the dogs that come in (haven't seen other cats yet so can't comment on that) and the receptionist remember the dogs and often give little treats or cuddles. Amazing service and yes slightly more expensive but well worth it. Off there again today for his vaccinations.
We recently lost our beautiful Springer spaniel and I can't praise Adele and her team enough. In the few weeks before, I often needed my girl to be seen at short notice and/or I needed advice and we were always accomodated. I only transferred to this vet last year and the difference in care and compassion was immense. I would absolutely recommend them and will not forget their care and concern given to us.
Brilliant, brilliant, brilliant. They also have a raw food store next door, and a groomer and daycare centre round the back. Did I say they were brilliant?
Great experience here today, the vet spent plenty time going through my concerns, gave me multiple options to choose from and she was very thorough. I drove 50 minutes to go to this vet as it had been recommended and I’ll definitely be returning :).
We can’t say enough great things about this vet . It’s worth the 30min drive! We have been to 2 other vets before when our dogs were puppies, and this place is above and beyond with our dogs when compared to them! The care and attention is amazing . You will not regret
I would like to thank all the staff who were involved in helping us with our lily. Thing just got too much for her in the end. When it came lily's end of life I cant put into words how heart broken we were as a family to make that decision but I can thank the staff at the natural vet for there compassion and sincerity. I have never been in that situation with a pet that became more of a member of the family. I was greated with kindness and understanding. I was so caught up in the moment I couldn't even think straight but the vet understood what I needed and gave me the time I required with lily afterwards. To receive the gift today of a lock of lily's hair and her paw print. something I never thought about Shows you how much the staff at the natural vet put you and your friend first and ill always be grateful for that. Thank you
Absolutely all you need in 1 place for pet lovers. There is a vet. Amazing staff and a team driven towards the best care for our pets. Wonderful shop. Day care has saved my life they are amazing with my puppy. Training, foraging, feeding, nap time and people who give undivided attention to out pets. Truly a lovely place.
The Natural Vet is located at Unit 3 Block, 5 Spiersbridge Terrace, Glasgow G46 8JH, UK
You can contact The Natural Vet at +44 141 370 0282
You can find directions to The Natural Vet by following this map link