50 minutes waiting for food, asked and told nobody in the kitchen for 45 minutes after we'd ordered. No apology, staff not bothered at all. Had to pay for another game whilst waiting for it. Bare in mind staff brought drinks over from the order, and chose not to bother telling us either.
Spent our Date night here with some friends, we had the best time. Food and Cocktails are stunning too. Will definitely be returning
Great bowling alley and arcade, bowling is very cheap and easy to book a slot in. Most machines in the arcade are £1 a play or less, with some exceptions of £2 machines. Clean environment, generally quiet environment depending on the time you go in. Went bowling with 'bean', as depicted in the picture below.
We attended Cwmbran bowing centre this evening (Christmas eve). There was a power cut. I understand this is out of the control of the staff but the way it was handled was shocking. We waited 45 minutes for our line to re start (everyone else was enjoying playing) twice I asked if it would be re started and was told someone would be over to look but no one turned up. I asked if we could have a refund or a free game but was told no. We walked out in the end but it really put a damper on what should of been a lovely evening with family. Again I understand that a power cut can't be helped but the staff should be trained to deal with these matters. Definitely put us off booking again.
It's not often I am compelled to writing a review on a Saturday morning but the experience I had with friends recently I feel warrants the effort. We were a party of nine. Seven adults and 2 children. It was a celebration for our friends 19-year-old daughter's birthday. We booked two lanes to enjoy two games of bowling. I think the above paragraph already shows that even in times of hardship, the cost of living crisis that is felt across the country we still chose to spend a substantial amount of money for an enjoyable evening at the venue. Our main issue was the total lack of inexperience of the bar staff. The staff in general all seemed incredibly young with no noticeable management on hand to hear the mumblings and raised conversations of disgruntled customers. We queued patiently like some poorly organised 3 star all inclusive hotel while staff members who outnumbered customers struggled with most simple requests. "Can I have a glass of lemonade" ... "We don't sell lemonade, we have lemon tonic" came the reply. A customer pointed to the lemonade pump. 'Oh yeah', the young staff member remarked. At £4.05 a pint of Budweiser I don't think it is too much to ask that a customer receives a full pint. However, on every single occasion despite all offers of advice from waiting customers the staff appeared to battle hopelessly with the dreaded Budweiser pump serving up overly frothing 'pints'. On one occasion the young female staff member just said 'I can't do it' and stormed off. The Budweiser on pretty much every occasion was poured in intervals while a wooden coffee stick was used to scrape away excess froth. Totally unacceptable and probably unhygienic to say the least. I dreaded my trip to the bar. Staff are under qualified and inexperienced. This tarnished our evening. I feel I will not be visiting the venue again. I would also go as far as saying I would actually actively dissuade others from going too. Waste of money.
Respectable bowling alley, kind of cramped and not many ball choices but decent service from staff and quick food and drink delivery to lanes. The bar has a good range of alcoholic beverages available and also slushies. The arcade has the generic arcade machines along with a big Minecraft dungeons game which is cool. Decent day out.
the bowling game was amazing, however when it came to ordering our food and drinks. the drinks were made with hot water and the waiter stuck his finger in my siblings drink. the food time wasn't as long of a wait as we thought, but we were slightly disappointed with my my brother and sisters burger as the cheese looked that that. waiters and booking lady were lovely. would recommend going to the games but skip the food.
Hollywood Bowl Cwmbran is located at Leisure at Cwmbran, Glyndwr Rd, Cwmbran NP44 1QS, UK
You can contact Hollywood Bowl Cwmbran at +44 844 477 0485
You can find directions to Hollywood Bowl Cwmbran by following this map link