Absolutely appalling behaviour from the front of house, was about to order for my fight in December an the woman who answered the phone hung up on my whilst complimenting the business. Just lost a really good customer all from one rude woman. Disgraceful.
Placed an order 10th February by email for a gcse training top for my daughter, they acknowledged and said would process on the 11th. Nothing heard since. Sent a chaser email on the 23rd March and still no response. These were the only supplier for the school and I completed and used their form. Dreadful customer service. Raised it with the school and they don't reply to them either. Best avoided. Edit - they now claim they have tried to contact me but I have no emails, calls(missed or otherwise) or even a letter from them. They then claimed the card details provided were incorrect, I checked the copy of the form I kept... They weren't. So rather than apologise and say they made a mistake they blame the customer. Definitely avoid. Disgraceful.
Fantastic service from PSM. I recently ordered a kit for the junior rugby team I manage. Justine helped with the design of our kit, making several amendments without a fuss. She kept me up to date through the entire process, and answered all of my questions. As part of the process I was sent samples, catalogues and a free gift in the form of a messenger bag printed and embroidered with my clubs Crest. Which was a lovely gesture, and has been used several times already this season! Our kit was delivered quickly by courier and arrived at the time specified by the courier company, and one it arrived we were the proud recipients of a brilliant well designed kit and a fantastic kit bag to store it all in. Many thanks to PSM (welovekit) for all they have done for us. I have told everyone I know about you and hope to use you again in the near future.
Really happy with the samples we have received from PSM Sportswear. Top quality and speedy service. Will be ordering from them again in the future.
The services offered by PSM Sportswear have consistently been of the highest quality in the two years we have been dealing together; whether it be the fabrics and embroidery methods used on their custom printed clothing right the way through to their knowledgeable and helpful staff. PSM deliver on their premise with quick turnaround times on all prior orders (with processing often starting the same day!) and friendly staff, all of which serves to highlight how PSM is at the very top of their game.
Ordering kit through PSM was an easy process that was aided by the great staff who were constantly helpful and who promptly responded to all emails. We were able to secure to kit we ideally wanted, however Marie from PSM contacted us straight away with alternative options they had in stock. The kit arrived on time and the embroidered logo's were to a very high standard. Thank you PSM for your great service!
I have now been using PSM as a supplier of our equipment for a number of years. The service and products we have always received have been always top quality and always delivered in good time. They always provide an excellent service and Paul and the staff including Deri, Judith and the rest of the team have always professional and helpful with all our requirements. I would and wholeheartedly recommend the services of PSM to any company looking for a service that is top quality and provides you with bespoke items that you design and become part of the team when going through this process. An excellent company with quality, friendly and totally professional staff. PSM, thank you and long may your support to us continue.
PSM Sportswear is located at 5 & 6 Hill Street Ind Est, Cwmbran NP44 7PG, UK
You can contact PSM Sportswear at +44 1633 874466
You can find directions to PSM Sportswear by following this map link