Fields Vets Veterinary Care in Newport

Reviews

1. Hannah Jones ★☆☆☆☆

   I’m really disappointed with the care my 16-year-old dog received. He was misdiagnosed and I was charged £480 for blood tests and a urine sample, yet his UTI was left untreated for several weeks. I decided to change practices, and my new vet diagnosed the UTI immediately. A consultation, urine test and antibiotics cost £91, and my dog is finally getting the treatment he needed. I hope he’ll now be on the mend, but the previous experience was extremely upsetting and costly.

   almost 7 months ago
2. Abi Lewis ★☆☆☆☆

   Awful experience at this vets. I’m a new dog owner with an 8-week-old Rottweiler who went in for his first check-up — and we both left traumatised. The vet who came to collect us from reception (apparently the Clinical Director) seemed disinterested from the start. The exam table was covered in dog hair, which made me hesitant to put my unvaccinated puppy on it. The appointment felt like a tick-box exercise with little engagement or care. During the examination, the vet squeezed my puppy’s head so hard he yelped loudly. I was then told I “needed to get on top of this” because he’s a Rottweiler and “needs socialising.” My pup is well socialised — he was calm and friendly in reception — so this was not about behaviour but about rough handling. The vet then gave my puppy a random treat that had been left on the table, even admitting he didn’t know where it came from. We were advised to book him in for dew claw removal under general anaesthetic — at just 8 weeks old! To make matters worse, we were sent away with the wrong worming tablets because the vet didn’t listen when I explained we already had his 12-week dose. There was zero compassion, no real communication, and I left feeling completely inadequate as a new dog owner. I had many questions but didn’t feel comfortable asking them. We’ve since moved to another vet, and my puppy is thriving. I would absolutely not recommend this clinic if you want your dog treated gently and respectfully, or if you expect even basic empathy from your vet.

   almost 9 months ago
3. Vicki Lewis ★☆☆☆☆

   Avoid this Vets at all costs. My sister, a first time dog owner, took her 9 week old puppy here for his first appointment and both were left traumatised by their first experiences. Her pup was forcefully gripped by his head and chin whilst he screamed in distress. The table was dirty with dog hairs all over it. There was a left over “treat” from another dog that the vet admitted even he didn’t know where it had come from and what it was, whilst her pup ate it. She was berated for not letting her pup get used to other people when he had met several new people in his first week home and been to 5 new places. The treatment left her feeling completely inadequate and left her pup scared and anxious. What’s more, she even left having been given the wrong worming tablet! Will be spreading the word to all pet owners, do not ever take your beloved pets to this Vets!! If I could leave 0 stars I would.

   almost 9 months ago

1. Macey Brook ★☆☆☆☆

   Heartless and horrible, they do not care about your animal, all they care about is how much money they can get off you. Wanted to put my dog in for 4 grand surgery without x-raying her or confirming the problem and within 2 days of pain killers she was completely fine and back to normal. They show no attention or care to your animal and the vet actually stepped back from my dog in disgust. If you have a flat face breed they will judge you and look down on you before you've even walked through the door. I've now gone to another vets who actually care about my animal and will never use fields vets again.

   almost 10 months ago
2. Georgie Burrows ★★★★★

   Everyone at this surgery was so calm, understanding and made our dog (and us) feel really at ease. The vet spent time to answer all of our questions and gave us great advice. The receptionists were really helpful too! Thank you! :)

   almost 3 years ago
3. Alison O'Connell ★★★★★

   Always get friendly service & nothing is too much bother. The vet took his time & went through all the history of our fur baby’s illness & then went into great detail what drugs she would need & the side effects so that we were able to make an informed decision. Too many vets care about their bottom line, Fields Vets car about their patients more. Their care & thoughtfulness is above & beyond. Fields vets is not local to us, but we are happy to travel as we know & trust them

   almost 3 years ago

1. Hannah Davies ★★★★★

   Amazing experience. Usually our dog gets quite anxious at the vets but the team were amazing and have given us options to try. They listened, offered advice and were just brilliant. I’m sure vet trips won’t we stressful going forward, thank you Fields!

   almost 3 years ago
2. Tala Vernon ★★★★★

   This was the only practice that agreed to see my dog in an emergency. Because I am not registered with a Vet, no others would help me. The Vet saw my dog during his lunch hour. That's how dedicated they are! Everyone was kind and caring. I rate them highly.

   almost 3 years ago
3. Jacqueline Morgan ★★★★★

   All three of my kittens have received excellent care and attention. The vet is very gentle and takes time to check them out thoroughly. I would also like to recommend this veterinary practice as, when I had my rottweilers, they could not have been any more caring and considerate - particularly when it came to their end of life care.

   almost 3 years ago

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