The Old Inn, Crawfordsburn

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Reviews

1. Incensed Panther ★★★★☆

   Beautiful place - just not quite living up to its own promise. The building and setting are undeniably beautiful and full of character, but it feels overpriced for what’s delivered. The room décor suits the historic vibe and looks good on first glance, but it’s crying out for some maintenance TLC and a few discreet modern upgrades. Wi-Fi and mobile signal were essentially nonexistent. Reception staff were helpful and pleasant; the evening restaurant and bar service, however, was patchy. Excellent food.

   1 month ago
2. Claire Lui ★★☆☆☆

   Overall it was a mid experience at The Old Inn that was unfortunately marred by a few incidents. The spa facilities are lovely, although I did wish that there was a cold shower and the steam room could be hotter. While it was nice to be able to have drinks around the spa, there was once it took >15mins for our drinks arrive after ordering. Staff did not do regular rounds to clear any empty glasses scattered around the facilities. Some guests were not observing spa etiquette - some engaged in suggestive behaviour in the pool, talking above a reasonable volume and vaping by the pool. It did not appear to be an issue as no staff came to address it with said guests. We had dinner at The Scullery on the first night and the service staff did not clarify with us which menus we could order from and came by a few times asking us if we were ready to order etc. We were also seated next to a table where a couple were vaping in the restaurant indoors. We subtly flagged this with the staff asking for a non-smoking table; perhaps it was lost in translation but we had to walk up to the restaurant manager requesting for a table change again as we were uncomfortable with the vaping, which they did. There was no acknowledgement/apology from the staff nor any attempt to address it with said couple. We were not expecting any goodwill but it was disappointing there was no gesture from the restaurant. Food overall was well-prepared though for both breakfast & dinner. Overall it is a decent spa hotel; the bathroom in the Carriage room could be improved with more hooks/rails for bathtowels and hand towels. Would've also been nice if towel rail was heated. It was a slight inconvenience that there weren't any electrical plugs by the bed. Given their prices are comparable to some of the top spa hotels in Ireland, I can't rate it as being good value for what you're getting.

   1 month ago
3. Liz Martin ★★★★★

   I, myself, have not had the pleasure of staying in The Old Inn, Crawfordsburn. I have, however enjoyed an excellent meal there at my grandson's wedding and they have enjoyed several stays there since then. I have just purchased some vouchers for my grandson and his lovely wife as a Christmas gift and I just wanted to thank the staff at The Old Inn for their efficiency. I received the vouchers within a couple of days, beautifully boxed and presented, together with two extra £10 vouchers just a day or two after that. I should like to thank the Old Inn and the staff responsible for their helpfulness, kindness and courtesy in dealing with me. E.Martin, Newtownabbey.

   1 month ago

1. Caitriona Kieran ★★★★★

   Really enjoyed a two night stay over bank holiday weekend. Lovely cosy winter vibes. We were upgraded to the highway room which was so lovely and spacious with a super comfortable 4 poster bed. There was plenty of room in the spa area even at busier times and it was so pretty as it was getting dark. All the staff were so kind and helpful and really made the stay so comfortable. Dinner was delicious. Lovely forest walk right by hotel. The hotel does not currently have an electric car charger although one was being installed when we were there. The bedrooms are also quite hot but fine with the window open.

   almost 3 months ago
2. Aisling Cracknell ★★★★★

   Myself and my husband decided to stay here for our 1 year anniversary and it did not disappoint. The spa is absolutely amazing and not too over crowded, the food was fantastic. The service from all the staff from we checked in to we left was excellent. Everyone was so friendly and welcoming. The only downside was the room was extremely warm, however there was a fan provided. But overall it was amazing and we will definitely return.

   almost 4 months ago
3. Connie. Watton61 Watton ★★★★☆

   Great place, newly opened spa, which was fantastic. Stayed in the cottage, which was great. The food was a bit OTT for our liking and very pricey. Breakfast is not great. I would have liked better quality sausage and bacon for the price you pay to stay. Staff are really friendly.

   almost 2 years ago

1. Paige Toman ★★★☆☆

   Stayed here on Valentine’s, Overall very nice. Spa was lovely. Rooms were lovely. Majority of staff were lovely. Breakfast was not very nice. The bar staff were very rude to us, I assumed it was because we were younger as they didn’t seem to treat the other guests how they treated us. They weren’t very friendly and didn’t really want to serve us maybe because they thought we didn’t have as much money as the older guests ?

   almost 2 years ago
2. Sinead Devine ★★★★★

   Honestly the best relaxing break we've had. The hotel itself is so beautifully kept and quaint, the tree top spa is such an amazing addition. The staff were lovely and Whitney at front desk was supper helpful and friendly. The food was delicious and really good quality. Can't wait for our next stay. Thank you for a great experience

   almost 3 years ago
3. Anne Deighan ★★☆☆☆

   Service was friendly and welcoming...Sunday roast beef choice was poor. Beef was tough & slices were too thick. The knife was not sharp enough to cut it. Not enough veg....strange, soggy Yorkshire pudding

   almost 3 years ago

1. theresa small ★★★★★

   We had lunch here after a funeral. The place is lovely. Bright & clean. The food was also vey nice especially the sausage rolls. Danielle the waitress was very obliging and couldn't do enough to make sure everyone wad catered for. The other waitress was lovely but I didn't get her name.

   almost 3 years ago

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