Smyth Patterson Ltd

Reviews

1. Michael Henderson ★★★★★

   I can’t recommend Smyth Patterson highly enough! From start to finish, they were absolutely wonderful — so kind, patient, and incredibly knowledgeable. They went above and beyond to make sure everything was explained clearly and that we were completely comfortable throughout the process. What really stood out was how amazing they were with my disabled son. They treated him with so much care, respect, and understanding, making the whole experience a positive one for our family. It’s rare to meet people who are not only great at what they do but genuinely compassionate as well. Thank you, Smyth Patterson — your professionalism, warmth, and kindness truly made all the difference!

   almost 7 months ago
2. Henry ★★★★☆

   Well worth a visit as they have all sorts of bits and bobs as well as household items and clothes.

   almost 10 months ago
3. Sharon Nurse ★★★★★

   We had priced washing machines and tumble dryers at Curry's. No staff to speak to us or advise , £70 delivery charge! Went to Smyth Patterson, and Colin sorted us out with two machines, delivery and installation, and all much cheaper than Curry's. Colin gave us so much useful information and was very patient. Smyth Patterson aftercare is excellent too - not like the bigger companies. Support your local businesses!

   1 year ago

1. Valerie McCormick ★★★★★

   Love this shop. Stock everything you could need. Fantastic range of products well priced. Staff are really friendly and helpful. Customer service is fantastic. I recently had a faulty product and they changed it without any hassle. The girls couldn't have been nicer or more helpful. Been shopping here for years and cant fault it. Thankyou all.

   almost 2 years ago
2. chris copeland ★☆☆☆☆

   My wife went to purchase goods from the store, a member of staff was extremely rude and prevented her from parking in the shop carpark and told he to go park somewhere else and shop somewhere else if she wanted to. Very disappointing and will shop elsewhere in future.

   almost 3 years ago
3. liz crawford ★★★★★

   Love this shop. Always very helpful and very friendly. Lovely range of homeware. Gold star.

   almost 3 years ago

1. Sandra McNally ★★★★★

   Best shop in Lisburn for all your needs staff friendly polite and always willing to help

   almost 3 years ago
2. Ian Johnson ★★★★☆

   Excellent place to go, can't fault the customer service. Bought several products and very happy.

   almost 3 years ago
3. Simon Bamford ★☆☆☆☆

   Do not use Smyth Patterson for your wedding list. They promise you with a great service and fail to deliver. They failed to followup with us after sending the list to thewrong email address and we had to call them. They are happy to send you products with ripped boxes, covered in dust and with prices on them. They are happy to send the presents as in the pictures below. The two with bows are only because I complained. Their service is awful and unprofessional and I highly recommend going somewhere else. May will at the bare minimum correct the mistake but offers no reason as to why Smyth Patterson would be somewhere that you should shop. Just stay away. *Update* Called and spoke to May. She apologised for how the items went out and had the BBQ and steam mop redeliver with bows on which is what she had originally promised when we first met with her for the wedding. The pictures with bows are how they were delivered after complaining. *Update* We had our items delivered from Smyth Patterson last Friday and they were able to get them out to us in a quick fashion which was very good. Unfortunately when they arrived they were all poorly wrapped. I have put up pictures to show what I mean. Big items just had a sheet round them and were stuck to the box so the boxes of the products ripped when they were being taken off. Other items were ripped before we got to them. These were bought by our friends and family and I am sure they would be disappointed to know their presents weren't being well looked after by the staff. I know I would be.

   more 9 years ago

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