The Connaught Hotel Lodging Business in Wolverhampton

Reviews

1. S Smith (Steveyd) ★☆☆☆☆

   Me and a friend need a room same night and every hotel in Wolverhampton besides this one was fully booked. It was £110 And at first looked promising, our room ikwas large but it was clearly two single beds pushed together to make a double, the under sheet kept coming off as wasn't big enough, And you can feel at the edges of each bed as they're sticking up and then they kept coming apart, the worst thing was the room was absolutely freezing and the heating did not work, we had a corridor down to our room from the door where u put key card inn and as soon as it got light the room was flooded with light as there was only an archway between our room and the corridor., Plus you could see straight into another room if got to close to the archway. On top of that there's no internet access, no lights on either side of the bed or even dimmer lights. You could leave on when chatting. It was just the main lights with two switches by the bed, which are bright, we ended up having to keave the bathroom light on ahd door adjar. For £110 a night, I expect a lot more, this is simply a basic budget hotel at best which is double the price of red Wings which offers a lot more. On leaving the hotel this morning. I don't know how I didn't notice all the steps up to the hotel and dangerous as broken. But if you're desperate for hotel and this is the only option then you don't have much choice but by choice I don't advise staying here at that price.

   almost 9 months ago
2. Kim Ebbern ★★★☆☆

   This was my second stay at The Connaught Hotel. If you’re after a budget-friendly place close to the pubs, this hotel will do the job nicely. Although it’s been recently renovated, it could still use a bit more work — the corridors look a little tired and rundown, and while the rooms have had a fresh coat of paint and a few modern touches, they still feel a bit unfinished. On the plus side, the beds are comfy and clean, and the staff are always friendly, helpful, and welcoming. The car park is large and secure, with some rooms overlooking it. Overall, if you just need a clean, comfortable place to rest your head at night, The Connaught Hotel is great value for money. I’ll definitely keep booking here whenever I’m visiting Wolves.

   almost 9 months ago
3. Extra Mile Auto Services ★☆☆☆☆

   The most serious issue was accessibility. The lifts were out of order, leaving my disabled partner with no choice but to attempt the stairs. This is unacceptable, unsafe, and demonstrates a complete disregard for guests with accessibility needs. In addition, the room itself had poor access and was extremely noisy. I could hear constant footsteps from other guests, and on the first night, an event ran late into the evening with bass vibrating through the walls until at least 11:30 pm. Basic soundproofing measures, such as sound-deadening panels, have clearly not been considered. Overall, the experience was deeply disappointing. I will not be returning and would strongly caution others — particularly those requiring accessible facilities — against staying here.

   almost 11 months ago

1. Basharat Ali ★★★★★

   I don’t usually leave reviews, but The Connaught Hotel truly impressed me, so I had to. We stayed here for a wedding and booked multiple rooms. From start to finish, the staff were absolutely amazing, their communication, helpfulness, and hospitality really stood out. Some of our rooms were booked through Booking.com, while a couple were reserved directly over the phone. We found that calling the hotel directly can often get you a better rate, so it’s definitely worth checking. The hotel even upgraded our rooms for free, which was such a thoughtful touch and made our stay extra special. Everything ran smoothly, and we felt really well looked after throughout our visit. A huge thank you to all the staff, we’ll definitely be using The Connaught Hotel again in the future!

   almost 11 months ago
2. ashe agbi ★☆☆☆☆

   Upon checking into the room, I noticed an unusual stain on the bedding. I requested a room change, but the only other available room had what appeared to be a dried, blood-like stain on the toilet. When I raised this issue with the front desk, it was handled with minimal concern. A staff member arrived and attempted to clean the stain using only tissue from the room, which was ineffective due to the nature of the dried residue. I suggested that the area be disinfected, and the staff member returned with Dettol spray and continued cleaning using additional toilet paper, still without gloves. In addition to this, the room had several other issues. The carpet was dirty, the light fitting was broken and non-functional, and there was no fridge or microwave provided. The walls were extremely thin, which resulted in us hearing a neighboring couple’s argument followed by intimate sounds. This was not the fault of the guests, but rather a result of inadequate soundproofing between rooms. The key card system was also problematic. We had to replace it once and reactivate it again during our stay. Finally, there was a partial power outage at night. While the outlets continued to function, all of the lights went out. I was later informed this was caused by a tripped fuse in the circuit box. Overall, the experience was disappointing due to the condition of the facilities and the lack of proper handling of hygiene concerns.

   1 year ago
3. Sandra Allison ★★★★☆

   We stayed there last night. yes there are limited facilities as Best Western are getting to grips with the shortcomings. There was a bar available but no food. The room was spotless. the tempratures were freezing but the room was warm and the heating was on. For somewhere to lay your head for the night we couldnt fault it. Having read all the bad reviews we were dreading it but to be honest it was fine.

   almost 3 years ago

1. Shanika Estel ★☆☆☆☆

   Stayed to attend a local baby shower approx 5 mins away. Room was unclean, used red disposable razor in shower next to soap holder covered in someones hair. Holes in the curtains Dirty sink Weren’t expecting anything special, just a clean room for a cheap local stop. As we arrived around 6/7pm and had to be back out by 8pm we advised the reception staff before leaving back out - we were advised a manager would be in contact, there was no offer to send someone to the room, no exchange of room offered. We arrived back early hours the following morning and nothing had been done, we had to then checkout to go to Manchester and there was no discussion by staff upon leaving. From Saturday to Wednesday afternoon no call - so I called the hotel to chase the matter up, to which the owner was extremely vile, no acknowledgement of the issue, continued to interrogate me and ask questions but proceed to cut me off mid sentence. He kept advising there would be no refund - yet I had not requested a refund the entire call, I asked for acknowledgment, I wanted a sincere apology. Completely incapable of providing basic customer service. Unhygienic and dirty. Keep the £60 I’m more than okay. Never again.

   almost 3 years ago
2. Michael Kerr ★★★☆☆

   We were given a double bed instead of 2 singles as per our online booking. The chap on reception organised and cleaned a new room for us. The new room had big damp patches on the wall and the channels didn't work on the smart TV. The hotel looked run down and in the middle of repairs/renovations. Definitely won't stay there again

   almost 3 years ago
3. Carol Henson ★★★☆☆

   Good for central Wolverhampton, away from the town centre. Parking at the rear, which isn't easy to access due to the skip in the entrance. The hotel is currently being renovated - it looks as though it's been an ongoing process for some time - and no food is available. They didn't even have decaff coffee or hot chocolate. Early check in costs £25, which I thought excessive, but check in is open 24 hours so it didn't matter anyway. The room was large, the bed was huge (super king?) and very comfortable. An extra pillow for him who needs one. Bath / shower /loo: the water was hot. The shower wasn't the most powerful, but it was hot and did the job. Nice large fluffy towels too. So all good so far. Cons: no local breakfast available on a Sunday. Reception kindly recommended a local cafe (far side of petrol station, if you're there during the week) but we can recommend the Limes Cafe if you've got time to drive a couple of miles - excellent full English). I appreciate that the hotel is being renovated, but it already looks tired inside, the heated towel rail in our bathroom was hanging off the wall, and there was debris from a broken tile near the toilet. The newly painted walls were already scuffed and dirty in places in our room, and the lift is prehistorically slow. The noise in the corridor was also excessive: noisy until nearly 2am- if you're going to charge me nearly £100 a night, I expect slightly more.

   almost 3 years ago

1. Hannah Miyanji ★☆☆☆☆

   Listen - don't stay here. The whole hotel needs to be revamped. When you enter, you are met by aromas that resemble that of your local Weatherspoons and an old person's home. The reason you can smell this is because the hotel doesn't have any air conditioning - so sleeping here during a heatwave proved very difficult. The room itself wasn't bad - however the whole hotel is located in a very weird area and attracted some delinquents who kept me up all night with their current life dramas. Parking isn't the easiest to find and check out is way too early at 10.30am! The only thing good about this stay was the staff who were really nice.

   almost 3 years ago

FAQs