Peacocks Cannock

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Reviews

1. J “Walnutdash220” Michael ★★★★★

   The gent that served me was very helpful. Great customer service.

   almost 2 months ago
2. Elizabeth Gough ★☆☆☆☆

   Staff at Cannock are so miserable especially the manager and his assistant . The manager etc are so rude that they need some customer service training. I prefer Rugeley branch, staff are so nice there

   almost 7 months ago
3. Jacqueline Prestwood ★☆☆☆☆

   AWFUL CUSTOMER SERVICE. Tthe gentleman staff member needs staff customer service training. I ordered a dress with a lady . I had no email confirmation so called inshore they took my name and phone number to phone when it arrived. A lady called after days later to say it had arrived . After a death in my family I asked a family member to collect the dress. The man was extremely rude and shouted across the store.stating they do not make calls out. At a distressing time this man left my family member distraught and upset. They left the store in tears. We have emailed a complaint online but it is a six week response. I have no dress and no refund. The man needs customer service training and should be reprimanded.. We will never shop there again.

   almost 8 months ago

1. Geoffrey Le ★☆☆☆☆

   Absolutely ridiculous customer service is a joke I bought an item on line,got wrong size sent it back, have proof they received it 50 minutes on the phone no answer 4 emails no answer another 40 minutes on the phone no answer surprised this company can stay in business it’s pathetic I’m not happy contacting trading standards

   almost 8 months ago
2. Vanessa D ★☆☆☆☆

   The one member of staff was damn rude, Luckily the lady who served me was okay. I use this store a-lot. Wont be back and Cannock is already in decline..Good job I had the exchange or I would of told the staff member to not be so damn rude! In hindsight I wish I had anyway !! Date of experience: 21 February 2025

   1 year ago
3. Craig Johnson ★★★☆☆

   Got everything you need for clothes just make sure you try on before you buy

   almost 3 years ago

1. Dr Bob Whorton ★★★★☆

   Good selection of clothing for all the family and priced nicely.

   almost 3 years ago
2. Steph Spires ★★★★★

   Visited Peacocks Cannock a few weeks ago, and an extremely helpful lady with short blonde hair helped me find exactly what I was looking for

   almost 3 years ago
3. michelle evans ★☆☆☆☆

   Went into the Cannock branch this morning, got what I went in for, then went to pay only to find nobody at the till so myself and another customer waited a few minutes still nobody. So I called hello, a small blonde lady appeared from nowhere with the biggest Attitude, saying there wasn’t anybody just and when I last looked there was no one there, very bad customer service may I say, then she had the cheek to be nice and try to hold a conversation, sorry but with that attitude she didn’t get a lot out of me to be honest, so peacocks you are a lovely shop but you need to train your staff to maybe be Nice to customers with a better attitude,

   almost 3 years ago

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