Visited the Dior Beauty counter at this branch, and the sales assistant was welcoming and asked if I needed any help. The service was attentive without being overwhelming, which made this counter a much better experience compared to the one at Fraser, Chantry Place, Norwich.
Busy busy still could parking and store comfortable to shop in, dog friendly. Staff very polite and helpful. Good price food, had a drink and cake with my daughter. Coffee walnut cake tasty and moist, best had in a while. Also 5 layer chocolate cake, moist, rich but not over sweet. Definitely recommend and we shared, very filling... was going to have cheese scone but I was full!
Such a lovely experience with Laura at John Lewis during my wardrobe refresh appointment. From the start she made everything feel relaxed and comfortable, and I never felt rushed or under any pressure to buy. She really took care with everything from choosing pieces that suited me, to beautifully wrapping each item at the end, which felt like such a thoughtful touch. She even made sure our parking was validated without us needing to ask. When my partner joined me towards the end and we mentioned we’d been wedding ring shopping the day before, Laura surprised us with a little bottle of bubbles, which was such a sweet and personal gesture. I left feeling confident, excited about my clothes, and genuinely looked after. I’ll definitely be back thank you so much, Laura!
Emma at the John Lewis Nursery department was incredible! Even though all appointments were booked, she kindly fit us in last minute when a slot cancelled. She patiently explained everything about prams and car seats, including safety features. Her expert advice about spine health and car seat use really put us at ease. Emma was warm, knowledgeable, and genuinely cared about our baby’s safety. Highly recommend her for anyone needing honest, helpful guidance!
Honestly, I usually brace myself for shoe-fitting chaos! But we booked the fitting service at John Lewis, turned up today, and in no time both boys were measured, fitted AND sorted with shoes. The lovely Ali made it totally painless - super friendly and knowledgeable! Thank you so much!
Love that shop and often go there for all sorts of things!
Arrived in Norwich for an overnight stay, forgot my make up bag, not an issue, called to see Tanya, Bare Minerals and Tara, Clarins, they were so good, sat me down and applied the full make up experience, we had such fun, what a great advert for John Lewis these gals are, thank you so much ladies, Jenny
Came in today (10/12/22) to have a browse and ended up at the Clinique counter. Asked the 2 lovely sales assistance for their help and they were very warm, friendly and made the shopping experience a genuinely pleasant experience. Will definitely be visiting as a customer again!
Always a pleasure. Thursday evenings at the store are great. Much less busy, although the staff were a tiny bit too attentive - within the space of 5 minutes we were asked if we needed any help by 3 different members of staff. Cafe is always worth a visit. Coffee is excellent and reasonably priced. Cakes are very good too, but less appealing from the perspective of price.
Always come here first for electricals and home furnishings. Always very clean, super professional staff and a great range of products. Esp if I'm looking for something extra special e.g. Mother's Day/birthday cards or presents. Update 28.08.2021 - the place to eat is open. Limited hot food menu but a large selection of cakes. 03.05.2022 Place to Eat is back to normal (cutlery, napkins and water), lots of summer picnic, BBQ, Al fresco dining and outdoor lighting. Eid display is very pretty. Home Storage is downstairs in the basement. Dogs still allowed. 28.06.2022 Mammoth is on Mezinne floor. Also have a colouring table. Small Dino in the basement.
John Lewis & Partners is located at All Saints Grn, Norwich NR1 3LX, UK
You can contact John Lewis & Partners at +44 1603 660021
You can find directions to John Lewis & Partners by following this map link