Innkeeper's Collection Brighton, Patcham Patcham, Brighton and Hove

Reviews

1. Amy Money ★★★☆☆

   Large spacious room and friendly staff. The room had a strong smell of mould though which was a shame

   almost 10 months ago
2. Cher Wilson ★★★★☆

   Stayed here for two nights with my family. We booked the family room (room 106) which had a huge kingsize and double sofa bed. Room smelt musty on arrival and the window was a skylight in the roof of the room, which left the room dull. There was a remote to open the window, which we eventually figured out - no instructions. There is a side entrance to access bedrooms 101-106 and accessed via a key fob. The stay was comfortable, rooms a little outdated, but parking excellent. Breakfast was standard. I do think the Innkeepers could be spruced up a bit. Bus access to Brighton was fab. We caught the 270 into the city and paid for our tickets via visa card. Shout out to the young staff member at Innkeepers with the braids. This young man worked so hard and nothing was too much for him when asked. Always smiling. Would definitely stay here again.

   1 year ago
3. Scott Lancett ★★★★☆

   Room was nice, bed was very comfy. Breakfast was very tasty (bacon a little too crispy for my liking)

   1 year ago

1. Nicky Cosham ★★★★★

   Very impressed with this hotel. I had read some reviews and was sceptical, but was pleasantly surprised. Room was large, spotlessly clean, comfy bed and great shower. Nothing to not like.

   1 year ago
2. Nikki Jean ★★☆☆☆

   On first impression this was a good choice, lovely looking restaurant and check in desk. Located on the outskirts of Brighton, away from the noise of the city but only a 20 minute drive to the seafront. Checked in quickly and told to go through the door to the stairs and my room was on the first floor. As soon as I walked through the door the decor changed, the carpet was dirty, the door handle to my room didn’t work properly. The room itself was a good size but very dated. Again the carpet was dirty, bed very hard and uncomfortable. After putting the wires back in the rear of the tv I eventually got that working. The bathroom which was up quite a high step was clean but freezing- the heated towel rail wasn’t working and could not get any hot water from the tap! Had plenty of clean towels in the bathroom, The walls are extremely thin and could hear my neighbours talking clearly. Found the noise from the restaurant downstairs could be heard. There is no one on reception over night so if you have an issue you have to call a central number. I come to Brighton at least once a month for a few nights and was hoping to make this my new regular place to stay but I’m sorry to say I won’t be back to this hotel.

   1 year ago
3. KT R ★★★★★

   Great breakfast. Children's breakfast large and good value. Lovely room. Communal areas could do with a touch up in places but generally very good.

   almost 3 years ago

1. tracy meade ★★★☆☆

   The interior design is very good and has a nice feel, the staff are exemplary, helpful and friendly. The bedding was of a good standard and the bed was comfortable but the lighting was very poor. The whole building has maintenance problems, i.e. the shower in our room was nicely designed but leaked really badly although it had a bodged repair at one stage. The toilets that served the bar area one of the male toilet pan was loose and one felt danger of toppling as it moved so much, and another was blocked the whole place seemed to need a refresh. Occasionally in the room we stayed in a store room door (adjacent to our room) was slammed late at night and early in the morning. The breakfast was too restrictive in it's options, not enough cereal options no toast or yoghurt offered, and the jugged coffee that we tasted was very unpleasant.

   almost 3 years ago
2. Resh Verma ★★★★★

   Room was Beautiful and had everything u need. Wd have been nice to have a small fridge but no biggy. Toilet flush needs attention. Restaurant lovely and food was great

   almost 3 years ago
3. Nikki Foley ★★☆☆☆

   The room was very large with a king size bed and sofa bed and the hotel was in the perfect location for our needs. We wanted to love the hotel but sadly poor maintenance lets it down. There was a leak in the ceiling above the bay window (from the flat roof) that was dripping due to the rain the night we stayed, which really needs to be fixed. Besides that, there was a large amount of mould between the window and the secondary glazing in the bay window, which is not unusual in an older building, but looked like it hadn't been cleaned for some time. The bathroom sink was attached to wall tiles which had fully come away from the wall so the sink didn't look very safe, there was no blind at the bathroom window (although there was a net curtain but a blind would have been preferable), there were two ceiling light fittings in the bedroom with several bulbs (which is unusual in a lot of hotels) but the majority didn't work. I like a firm bed, but the bed in the room was so hard it was uncomfortable and I didn't sleep very well - a topper would help. A small thing, but there was no plug socket next to the only mirror in the bedroom - the full length mirror in the hallway, which made drying your hair very difficult. On the plus side the breakfast was delicious and great value for money. There is huge potential if more attention is paid to maintenance (although after the past two years a little tiredness is understandable).

   almost 3 years ago

1. Jodie Newman ★★★★★

   We visited Brighton in half term for a night and had a great stay. Our room was clean and large and the bed was comfy. The meal in the evening in the adjoining restaurant was fantastic and the staff were super helpful throughout (they even posted my wash bag home to me free of charge the next day as I'd I forgot to pack it!)

   almost 3 years ago

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