Healthy professional and very friendly environment for your loved pets. Our four-legged family members are in good hands. Will use again and highly recommend.
I was nervous about leaving my cats with a cattery due to one of my cats being elderly and the other sadly receiving palliative care after a recent cancer diagnosis. From start to finish, The Cat Hotel were extremely easy to communicate with, and were so thorough and caring throughout, being quick to respond to emails and taking the time to ensure that my boys would be cared for by staff who completely understood their situation and needs. Katie is such a lovely lady and clearly made my cats feel very loved and taken care of. We went to collect them this morning and they were bright, alert and happy (almost like they’d like to have stayed longer!). I wholeheartedly recommend The Cat Hotel. Thank you so much for taking care of our special boys.
It was the first time we were leaving our Lola to go on holiday; we were a bit anxious about it as we were not sure how she would settle in the hotel. We were extremely relieved after receiving the first email with updates and photos of Lola. She looked happy and very well looked after. She had a nice pen, with toys and a window to look out of. We were impressed with the care The Cat Hotel offered and provided. A vet checked her over before her stay, which was reassuring, and all the staff were very helpful and friendly. We will definitely use The Cat Hotel again. Thank you so much for looking after our Lola so well!
My cat was very well looked after here and I felt confident she was happy and getting the best care.
The facilities are lovely and the team are so loving to my cat Buster - he settles really quickly and is looked after so well. I never have to worry about him when we are away. They are great!
Nice friendly staff that put the cats first. Qualified staff on site. Good sized pens, clean, heated, very well cared for. None of us feel happy about leaving our loved ones with someone else but these guys are the best option. Book long in advance to get a place.
This is rather expensive, but, good & airy during the hot months. Which is vital to the cats.
The Cat Hotel is located at Longwater Ln, Costessey, Norwich NR8 5AH, UK
You can contact The Cat Hotel at +44 1603 747344
You can find directions to The Cat Hotel by following this map link