Worst customer service experience. I visited the JD store on the 28th at around 3pm and was told they would not be selling trainers. When I asked why, I was told they had been busy and didnβt want to sell trainers anymore. I then asked what time the store closes and was told 4pm, which effectively means they stopped serving customers an hour early. This is completely unacceptable and very disappointing customer service.
Contacts & Location
π Address: Bournemouth BH8 9UY, United Kingdom
π Phone: +44 1202 859718
π Website: jdsports.co.uk
Photos
Reviews
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Scarlett Camden β ββββ
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Jack Clarke β ββββ
Went to check out where 2 of the girls were talking, got completely ignored when I said hello, I proceeded to tell the woman behind the tills that I had a pair of shoes behind the till- her next sentence to her friend was - well that is your problem which she said facing me so it made it seem as she was talking straight at me after I had said about the shoes. I get it wasnβt said actually to me but it was very unprofessional. Made me want to turn away & not buy the stuff I wanted
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Anne-Marie Lau β ββββ
Funny seeing all the staff names in reviews as just been turned away and apparently theyβre not obliged to give names. Turned up a few minutes before closing to do a return to only be refused at the door as the manager is no longer letting anyone in. Boy and I mean boy was rude by saying βwho comes one minute before closingβ. If youβre closing and taking tills off before the time stated then how are customer meant to know that. Ran by children who clearly donβt want to be there. Had another customer who was in the same situation as me and the manager who we think her name was Jessica due to a necklace was just as rude. Terrible. If it wasnβt for this return I wouldnβt be coming back.
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Hug Dealer β β β ββ
Nice big JDs Sport. I feel prices pretty high. Not really nice styles in here. JD definitely gone downhill. Didn't even have any Jordan clothing in here. Jordan trainers Β£40 more than the same ones in Nike outlet. Better wait for jd sales on their website. Staff just stood around looking lost on a Monday morning.
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KEVLAR PRODUCTIONZ β β β β β
Usual sports stuff, had to wait a while for someone to get some trainers to try on as staff were already taking care of customers.
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Colin Tilley β β β β β
Bought trainers with Christmas money. Great choice to choose from. Had to find assistant for help
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Dusty Gutsell β β β ββ
I took an item back to be refunded or exchanged because JD online sent me the wrong item, only to be told they couldn't do a refund or exchange because they were busy. Sure it was the 27th December but i went in at around 7pm and I was the only person in the queue and there were 3 members of staff on the checkouts! The 3 stars is purely because my Son found some good bargains on sale.
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pete fielding β β β ββ
Didn't know you could charge so much just for a badge on an item of clothing! Still, if you have the money the place is nicely laid out and plenty of staff. The 3 stars is purely for the over pricing of goods!
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Oliver Shawo β β β β β
Good selection and generally friendly staff. Not that large for the location but does have all the latest trainers and clothing from Nike to North Face
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FAQs
What is the phone number of JD Sports?
You can contact JD Sports at +44 1202 859718
How can I get to JD Sports?
You can find directions to JD Sports by following this map link