I arrived around 10am on monday and had to wait around 1 hour to get called. If you dont wanna wait, you need to come before 9am. The officer Encik Faizal and the lady were so nice and helpful. Came back at 3pm to pickup my document and everything went smoothly.
We went on Tuesday, received new passport within the same day. It was a easy and quick service! Amazing and polite staff.
It was a quick and easy service! I was assisted by a Malay gentleman for my passport renewal and he was efficient, and nice enough to answer my questions. I’m happy I got my passport renewal sorted within the day :)
Great experience at the Malaysian High Commission to sort out my Malaysian passport this morning. Process was simple and efficient. If not sure about documents and open times, I recommend you check with them by sending them an emails. They usually reply within a day, to make sure you have the right documents when presenting.
Came here all the way from Germany to renew my passport and received it on the same day. It takes 3 months if done in Germany. Faizal Mustaffa was the officer in charge of handling my documents. It was a very pleasant experience, and managed to get a good laugh out of it as well, as I got called wonky for everyone to hear. Contrary to other government offices in Malaysia, the officers here were pleasant and easy to work with. Would 10/10 recommend coming here to renew your passport. Thank you Faizal Mustaffa for giving me a story to tell for generations to come. PS. None of it was intended as an offence, and I genuinely enjoyed the service provided here. Would most definitely come here again in the future to renew my passport if Malaysia isn't an option.
Went there for passport renewal today. Process was smooth and staff are friendly. Some tips & experiences: - I arrived early before 8.30am the door already open so I straight away went and take the number (I was number 3). They started the process at 9.00am. I got it done at 9.20am. Every was clear and easy. - Please remember you need to pay cash and exact amount only (bring few pound extra just incase you forgot to print anything document like me lol) - Remember to bring IC & photocopy as well. For people like me holding a digital BRP (graduate visa), print the confirmation email of your digital BRP that have your name and visa expiration date that was sent by the UK Home Office when they granted your visa. - They charged £1 for printing & £41 for passport renewing for adult (Age 13-59). If you are uni student below age 21 bring your student card and they can disocunt for you - £21. Also £21 for kids below 13 & 60 and above. -Obivously bring your original passport also lah. -Collection at 3pm and I haven't do it as of now. Update later. All these info can mainly be found on their website but you know malaysia government website always quite difficult to navigate.
Start from August onwards, they get back to normal operation hour. Walk in for immigration service and consular service are acceptable during submission hour. I renewed my passport last week and was arrived 8:20 a.m. At 8:30 a.m. the officer had opened the door and let us took the number and seating inside the office. At 9 a.m. they started to call the number one by one, collect documents, scan thumbprints, take photo. It’s my turn at 9:30 a.m. 5 mins of deal with documentation and took photo. After that, they ask me come back to pick up and 3 p.m. At 3 p.m., everyone queue up and pick up the new passport one by one then it’s done. Smooth service for passport renewal.
For those planning to renew Malaysia passport from EU countries close to UK. You can do a day or one night trip easily! Review: I travelled from the Netherlands on the morning flight (22 Aug) and manage to make it here at 11.30am before the mentioned cut off time of noon (Tip: you can take a number from the machine right till 11.59am) Got attend around 1.20pm (long wait as only 1 counter later 2 was open) Bring all the original documents copies corrected as per checklist and it will be a breeze. Collected passport at 3pm. Note: I applied via online system (not recommended as the system is really bad) so no payment required otherwise its cash only £41
Went for my Malaysian passport renewal last week. The whole process was very efficient and smooth. Collected my number and waited. When it was my turn, all it took was 5 mins and all done. The collection process was also very easy. There were a lot of customers but the staffs there appeared to know what they're doing, going through each case very efficiently. From this experience, definitely 5/5 stars.
Malaysian High Commission is located at 45 Belgrave Square, London SW1X 8QT, UK
You can contact Malaysian High Commission at +44 20 7242 4308
You can find directions to Malaysian High Commission by following this map link