Premier Inn Basingstoke Town Centre hotel

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Reviews

1. Hannah Chivers ★★★★★

   Really lovely staff at breakfast for our 2 night stay. Great breakfast and rooms comfortable. Nothing to complain about. We'll be back!

   1 month ago
2. Steve Bintley ★★★★★

   Everything you’d expect from the chain with no disappointments! Checking in was welcoming with friendly staff and there’s a nice bar area adjacent to the lobby. My room on the first floor was spotlessly clean with views over the car park and remained silent throughout the night. The location of the hotel is great, being an easy walk to the centre of town and I would certainly stay here again.

   almost 4 months ago
3. Ryan Baker ★★★★☆

   Rooms were what id expect for a premier inn, clean with enough room for a comfortable stay. Staff were pleasant enough if not a little too much for my liking. Great spot within a 10 minute drive if the local business park which was the reason for my visit.

   almost 4 months ago

1. Ketan Katechia ★★★★★

   I had a wonderful stay at the Premier Inn in Basingstoke. The food was excellent, with a great variety at breakfast and tasty meals in the restaurant that felt fresh and well prepared. The hotel staff were outstanding friendly, attentive, and always willing to help, which made the whole experience even more welcoming. My room was spotlessly clean, the bed was very comfortable, and the overall quality of the room ensured a relaxing night’s sleep. Combined with its convenient location and great value for money, this hotel is an ideal choice for both short stays and longer visits.

   almost 5 months ago
2. victor dhuphar ★★★★★

   Upon arrival, I was warmly welcomed by Bobby and Claire, who promptly assisted with parking arrangements. Their exceptional service has significantly enhanced my perception of the Premier Inn brand. I would like to formally commend these individuals to the management for their outstanding contributions.

   almost 5 months ago
3. MJE ★★★★★

   You know what you're going to get with a Premier Inn but the two staff that were working on reception then the restaurant in Tuesday 21st Feb 2023 made it feel like a family run business. They were both very warm and friendly and made it feel like an independent hotel.

   almost 2 years ago

1. Armin Hasitzka ★★★★★

   A simple hotel that is elevated by the people working here as well as by the care put into details. Given it's on the cheaper end of the spectrum, we were amazed about everything we found; from extremely friendly + helpful personnel (check-in to kitchen!), clean + well preserved rooms, to interesting angles of Basingstoke in photographs that we found throughout the hotel. Also, very convenient location for anything you'd want to do (town centre to train station). Can only recommend, a budget place, done amazingly well!

   almost 3 years ago
2. Marc Clifford ★★★☆☆

   One female staff member needs sacking or some training in hospitality. All other staff members were great and friendly, in particular the young guy on dinner service yesterday (Thursday 24th Nov). Room was nice & clean, hotel was peaceful 8/10

   almost 3 years ago
3. Padmini Annadurai ★★☆☆☆

   It's a nice and comfy place to stay. I stayed there for 10 days with my family. We had to wait outside till they clean our room. Few of my daughter's clothes were missing. After i moved out from that place only i came to know about that. Don't know if the room service had taken those. Bad experience though. Take care of your belongings please.

   almost 3 years ago

1. lesley ogley ★★☆☆☆

   ALL the tables in the dining area were sticky to touch. We know that because the restaurant was empty (wonder why?) and we went around and tried every one. Gave up and sat at the least sticky. Needless to say that we didn't enjoy the meal experience. Need to change the cleaning process. My room was very noisy for some reason. Will try to stay elsewhere next time.

   almost 3 years ago

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