Reviews

  1. Dave Matthews ★☆☆☆☆

    First time buying jewellery for myself in 25 years, and it will definitely not be from here. Dropped in with my wife to find a replacement wedding band after losing mine on holiday. We chose EJ for the brand reputation but got the opposite of what we expected. We were greeted, then promptly ignored as the two staff members decided their paperwork was more important than the actual customer standing in front of them. No questions, no interest, no engagement — just written off. Walked next door and got the complete opposite experience. A helpful young woman took a few minutes to listen, and discuss my requirement, and earned herself a nice commission. What a difference difference basic customer service makes.

  2. William Howard ★★★★★

    I went into this store today, not 100% knowing what I wanted, I was helped by Maddie or Maddy I believe and she was delightful, so helpful and smiley. All my anxiety went out of the window. Though I didn't end up purchasing anything due to my size, if I am ever back in the area I'd definitely pop in. And recommend this store. Thank you for all your help Maddie/Maddy

  3. jessie jessie ★☆☆☆☆

    Went to return the ring in Camberley branch on 13/1/24, two staff made excuse and refused to process the return. They said the ring was scratched, but with their magnifying glass, I couldn't see a single scratch. I only tried on and took off twice at home. Returned the ring to the HQ and got refund straight away. Bad experience with these two staff in Camberley.

  1. Ratu Seru Boy ★★★★★

    The Man who served us today was helpful and knowledgeable, he didn't mind constantly unlocking the sliders to showcase some watches

  2. Terry Charford ★★★★★

    Very helpful staff. Jason was extremely very helpful with me purchasing a replacement ring for my wife, he was very knowledgeable too! Helped me so much and nothing was too much trouble and gave great advice. He is a credit to Ernest & Jones company.

  3. Alan Frost ★★★★★

    Very helpful staff. Jason was extremely very helpful with me purchasing a replacement ring for my wife, he was very knowledgeable too! Helped me so much and nothing was too much trouble and gave great advice. He is a credit to Ernest & Jones company.

  1. Elena Alexandra ★★★★★

    Realy amazing customer service! Always happy with them!

  2. Gary Laird ★★★★★

    Very friendly and helpful, sent a watch to have a service done. Returned well before the estimated date, very happy, thank you

  3. Billy reid ★☆☆☆☆

    Bought a new watch here today, love the watch found the manager of the store to be full of her self and very rude , other staff great , wouldn't buy here again rather go to Woking,

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FAQs

What is the address of Ernest Jones?

Ernest Jones is located at 14 Cambridge Walk, Camberley GU15 3SW, UK

What is the phone number of Ernest Jones?

You can contact Ernest Jones at +44 1276 469954

How can I get to Ernest Jones?

You can find directions to Ernest Jones by following this map link

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