Lovisa

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Reviews

1. Chen ★☆☆☆☆

   Went in store looking for some decent jewellery found some nice rings decent price bought them but I had worn them for like a week or two and they had turned my fingers green the “silver” started turning rose gold and then they broke wouldn’t recommend looking for jewellery at this place waste of £15

   almost 3 months ago
2. Abi Keen ★☆☆☆☆

   I did an online order and wanted to return. I spoke to customer services and was told to return in store so I went to this store to do it. They said they have no way of returning it, and after making me stand there for over 40 minutes whilst trying to call the manager and head office, they said they would give me the owners email address and she would sort out the problem. It has been weeks now and she never responded. Luckily the problem was finally sorted online. But it is impossible to return these cheap products and I wasted so much time trying to do it, just for the owner to lie and never responded. Terrible.

   almost 5 months ago
3. Abigail Cole ★★☆☆☆

   Got my seconds pierced here, got a wonky piercing, one is closer to my first than the other. Only gave 2 stars because the staff were lovely but

   almost 6 months ago

1. Marion Joao ★★★★☆

   Lovely friendly staff. Super sweet girls who can pierce both ears at the same time for your child to make it quicker and less scary. For piercing you are given a little starter pack to take home.

   almost 9 months ago
2. F S ★★★★★

   Exceprional customer services by girl Ayesha...helped us alot for ear piercing. Very good variety and reasonable price. Good store.

   1 year ago
3. Bee ★★★★☆

   lovisa has cool earings and i love that there are mirrors all around the shop so i can have a look . nice rings too .

   almost 3 years ago

1. Claire Knott ★☆☆☆☆

   Visited your store today. The sleeve of my jacket knocked a small row of earrings off the shelve. I picked them up to put them back but it had snapped. Before I could do anything a member of staff came over and tutted at me as I was explaining what had happened. She didn’t even acknowledge me speaking to her. So very rude and disrespectful. I’m old enough to be the girls mother so it’s not as if I was messing around. Myself and my daughter had a selection of things to buy but we put them back and spent our money elsewhere. We won’t be returning.

   almost 3 years ago
2. Ben M ★★★★★

   My 11 yo daughter was very nervous of getting her 2nd lobe piercings. She didn’t feel comfortable in a body piercing shops - too clinical and intense. She preferred a piercing gun so we opted for a more comfortable salon or jewelry shop setting. We arrived at Lovisa, with me thinking that the informal shop setting and young assistant might be a mistake. How wrong I was! My daughter felt at ease in a brightly lit shop with music and a friendly young lady - who spent more time getting the location just right than the body piercing shop did. The result: perfect placement and my daughter is beaming from ear to ear. Very happy!

   almost 3 years ago
3. H P ★★☆☆☆

   I’ve had a mixed experience here. I’ve got piercings here before and they have been great. However, recently I went to get my 4th pierced and I was pierced with the wrong earring, it was huge and looked ridiculous so I had to take it out when I got home. I also was charged for the wrong one. I wanted the £19 earrings but instead was charged for crystal ones which were £24. Disappointing as I’ve never had any problems before but I won’t be going back as I essentially paid to have no piercing.

   almost 3 years ago

1. Louise Russell ★☆☆☆☆

   UNQUALIFED STAFF My younger sister got her ears pierced last September everything was fine but last week her earing was caught and got pulled out causing her earlobe to split. We thought it was just where it was all caught up but it's only when we went back to a&e yesterday as the glue hadn't helped so went to get it reglued that's when the hospital staff had told us that the women had pierced it had done it too far down and it was bound to happen. Due to this my sisters ear may not fully heal and has been warned if the glue doesn't help this time they may have to leave it. Obviously we weren't aware how low it was supposed to be but the women piercing it should've known it was too low down as she was meant to be trained in this.

   almost 4 years ago

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