I had a great experience at Superdrug in Woodley. Milena was amazing. She helped me pick out makeup for my wife that was perfect and affordable. I really appreciate her help!
I was helped by absolutely lovely, professional and charming lady Magdalena. She helped me to find proper make up. I was never served so professionaly. Compering to Boots, where staff never have knowledge and time to help me, I received exceptional service from Magdalena.
On the weekend I had asked my husband to pop into store and buy me a Specific lipstick, I gave him the make and number of the product, obviously he didn't have a clue what he was getting so he asked for assistance to help him find it. Unfortunately he was rudely spoken to by a member of a member staff to which she replied "perhaps your wife should have come in to find it herself" As it goes I was laying in a hospital bed at the time and wanting to feel slightly more "myself" with a bit of lippy. So NO, I couldn't come and get it myself. My husband was shocked with how he was dealt with. Absolutely disgusting response, this woman should not be working in a customer service environment if she cannot help someone especially in an unknown situation. Shame on you!
Young lady at the till was super friendly, it was her 2nd day and she didn't know much about working the till yet, but I had such warm genuine interaction, which was really lovely :)
Usually left waiting at the till for one of the assistants to notice there’s a queue forming. The assistants seem to be very busy stocking shelves. They are constantly talking via their earpiece radios so not sure why they can’t communicate to each other that there’s customers who need serving.
But small, staff helped when asked
Everytime I come for 8.30 opening time its closed.
Had what I needed at reasonable prices
Nice little shop in a shopping precinct with friendly staff.
Store Manager is really helpful
Superdrug is located at 176 Crockhamwell Rd, Woodley, Reading RG5 3JH, UK
You can contact Superdrug at +44 118 969 3998
You can find directions to Superdrug by following this map link