Saxon Pool & Leisure Centre

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Reviews

1. Jaz Louise ★★★★★

   A really friendly and welcoming place! The staff are always warm and helpful. Always a great atmosphere! Highly recommend for anyone looking for a community focused leisure centre!

   almost 2 months ago
2. Lois Klopper ★★★★☆

   This leisure center is well worth a visit. I take my grandson swimming every week, and the pool is open to families with Lane swimmers segregated. The staff are friendly and booking a session is simple through the Everyone Active app. The centre is well run with good facilities, my only gripe is the toilets need a good clean and the showers need a bit of attention.

   almost 3 months ago
3. Happy Bunny ★★★★★

   Recently joined Saxon Pool on a swim membership. Pool and changing areas are clean and the staff are friendly (special shout out to super polite Sophie). A few more late quiet swims on the timetable would be welcomed, but in all honestly we are impressed and highly recommend.

   almost 5 months ago

1. Vini Sathyaseelan ★★★★☆

   I've been a member of this gym for the last 5+ years and previously thought it was okay, not the best gym I've been a member of but recently, it has had a bit of a refurb and I now really like the new layout and it feels like there's more equipment to try out for different types of exercises. The gym still gets very busy during peak times so I try and avoid these times when possible! Since the gym has had a bit of a 'facelift' I definitely have started to enjoy my workouts again. The only feedback that I would give to the team is that the gym sometimes feels quite warm, especially in the summer months and it's so much more pleasant to work up a sweat when the A/C is colder but recently this has definitely improved on previous summers!

   almost 5 months ago
2. jo Grace ★★★★☆

   Renewed my annual membership with the assistance of a very helpful staff member. Pool clean , toilets fresh smelling. Enjoyed my swimming session very much :-)

   almost 5 months ago
3. Nicola Sylvester ★★★★★

   I have to commend the customer service at Saxon gym because the staff truly deserve to be recognised for their professionalism and warmth. Tracy's very helpful and friendly consultation is the reason I took up a membership, she is brilliant! Serrah on the desk offers premier league type customer service and cannot do enough to help. Adam is super! He gave me a programme that hurts like hell, but it is working! He actually listens and works with you so you stay motivated to continue.

   almost 3 years ago

1. Rachael Redwood-Worthy ★★★★☆

   Unfortunately, on my last two visits, some of the more able swimmers show no manners to the moderate adult swimmers. They knock, scratch and bump into you and do not follow the lane disciplines, with no apologies!

   almost 3 years ago
2. Fiona Hinckley ★☆☆☆☆

   Absolutely appalling. I have finally given up and cancelled my membership. Pool is hardly ever open. Cannot take the kids after school for swimming as always ‘aqua ed’ on. Can’t take children swimming in the evening either as adults only. Tried Saturday and Sunday 4 consecutive weeks but was told have to book via the phone, but strangely enough they never answer the phone when you try and ring? They need to completely scrap the current staff who are rude and hate their work life. Hire new people with a friendly outlook with the want to help. It really is a very poorly run centre. It has the potential to be good but needs a lot of restructuring

   almost 3 years ago
3. Charlotte ★★★★★

   I joined Saxon pool as a gym and swimming pool member. I was nervous about using a gym for the first time but was very happy how welcoming the reception staff where. I was shown around the centre by Lydia before joining who was very helpful and friendly she made me feel less anxious. Great clean gym and swimming pool, exceptionally friendly staff would really recommend it here.

   almost 3 years ago

1. - Rodd ★★★★★

   The pool is clean and nice. The baby pool is perfect size and depth for me to manage a 2 and 4 year old alone. The main reason this gets 5* from me is because of the great staff and customer service. They are friendly helpful and warm. In particular manger Jon who resolved a recent issue very well, going above and beyond. The gym and other facilities are great and you can feel the nice buzzing energy as you walk around which makes a big difference to other places

   almost 3 years ago

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