Home goods store in Frome

“I recently visited the Screwfix store in Frome and was fortunate to be served by Lacey. From the moment I walked in, her professionalism and customer service stood out. I wasn’t entirely sure what product I needed, but Lacey took the time to understand my requirements and, thanks to her knowledge and attentiveness, swiftly recommended exactly what I was after. What really impressed me was how she went above and beyond; not only did she help me find the right product, but she also updated my account details on the system and provided a membership card, making the whole experience seamless and personal. Lacey is a true asset to the Screwfix team. She represents the brand with excellence, and her dedication to customer satisfaction deserves to be recognised. I hope this feedback reaches her superiors so they can see the incredible job she’s doing!”

“We ordered a bespoke pent shed from Charltons, which was made perfectly to our specific requirements. It was delivered and installed by Charltons' contractor, exactly as arranged. Our new garden shed is sturdy and well made - much better than anything on offer at DIY stores. Its waterproof ability has certainly been tested by recent heavy rain; all dry inside. The exterior is an attractive colour, not that awful orange we had seen elsewhere. Overall very impressed with the product and the professional installation service. We would have no hesitation in recommending Charltons.”

“Brilliant customer service. My partner went and visited, as she didn't know what blade was needed for my friends angle grinder. We are using it to cut large paving stones. Hannah and Lee were brilliant, finding which ones were best suited for the job, and most importantly in stock. She had brought the angle grinder with her to the shop, so could compare. Lee even fitted the new blade. Which was great and highly unexpected. Exceptional service from both. Would highly recommend!”

“Love this place. The staff are incredibly helpful.”

“One of the best shops in Frome. Beautiful craftsmanship, incredible skills, original stock and always very friendly. This place is well worth the visit.”

“Went in and needed a bit of advice on the product, a very helpful young lady answered my questions and helped me with sitting up what I bought, good staff that are helpful always make it better, well done to you.”

“Very pleased with everything. Delivered in a timely manner especially considering it was shipped to the United States! Shipping cost was estimated however the overpayment was quickly refunded back to my account. Would definitely recommend!”

“We have used Busy Bee cleaning for 4 years running now and we have been very impressed right from the start. The office staff are very organised and arrange exactly what we require. We deal with Nathan & Loraine who are extremely reliable and have great attention to detail. Keep up the good work team!”

“Best place in Bath for GCN spotting! after a sesh at the track. the Sainsbury's is great as well, bought my carrot bowl there!”

“Stunning furniture. We’re so happy with our pieces, and such a reasonable price!”

“The staff are lovely and the furniture is real wood and not veneer.”